Symphony Summer Sands Beach Resort and Spa Reviews

One of the worst property ever.Zero hospitality,pathetic service.We had booked this hotel with a dinner buffet but the food was cold.Even after repeated request the waiter didn’t bother to check.For room service a bottle of body wash was provided after 3 hours.And special mention to a disrespectful front office lady with zero manner to talk to their guest. Please don’t go to this property.

Our worst experience ever, we booked the most premium sea view room on the resort ( beach mansion ) room 404, The room was infested with cockroaches of different sizes, apparently the staff knew about it and they did nothing about it, once I showed them the videos of the cockroaches on the bed, then they offered to change the room the next day. We did not expect this from a so called 4 star resort- our worst experience ever!!

Waste of Money - Unprofessional Staff 1.) I have booked a stay at this property for one night with Cab pickup from Jetty Point. Then I dropped a reminder email just one day before the day of check In, and then got a call from the Manager to work with Transport Team. Then I called Vishal to align regarding the timings and shared my ferry timings with them. At the time of reaching their, the driver didn't came and Vishal keep on asking me he should be standing their, please look for him. Driver phone was switched off and he stopped responding. Then I have to ask someone else to drop me. 2.) After reaching the hotel, I requested a refund of Rs 500 that I had paid to the hotel while booking this cab service, but the manager denied and said this is out of their area. 3.) Regarding Food - I ordered Veg Cheese Sandwich which was highly overpriced and not at all worth. It was over grilled and hence waste of money. 4.) Service - The service of the staff is not at all good. I stayed at this property last year under the presence of Mr John who is a very good host. But now it's changed. So I would not recommend this property to anyone. Sea Shell is better now a days. Try booking that.

We had the aqua rooms, which I loved. yes, it does hit your privacy a little but we were ready to compromise on that as we had direct access to the pool. While their private beach is on the other side of the road and its not really a beach but none the less a pretty site. But dnt expect you would be swimming in the beach. Rooms were clean, food was decent. I liked my stay here.

This one is a total touristy place, overcrowded (probably because most of the bookings here are via travel agents). We as a family took one beach villa and one base category room. For the latter, there is nothing to write, but Beach Villa was very spacious and luxurious. However their signature wrap around pool, I am not sure if I would want to dip even my toe in it. It is a beach side property, no doubt but the beach is good enough to stand and stare as it is completely rocky. The breakfast was HORRIBLE, for want to a worse reaction. Omelette, parantha, poha, 2 cut fruits, rubbery idli and that’s it . The restaurant is non air conditioned . Will I go again, only if there is no other alternative

Overall very bad. Worst resort in Neil Island. But staffs are very polite and cordial also very prompt and helpful. . Food price is exorbitantly very high. Breakfast buffet is average. But the main issue is maintenance. Poor maintenance. Not worth to spend this amount.

I came to Port Blair with my friends, and one of my great experiences was this stay. Honestly, my room was awesome, clean bedsheets, clean toilet, comfortable bed and nice fragrance. Decoration gave luxurious feel. Cost is also reasonable. Staffs were friendly and amazing people. I wish I could stay more there, but our trip was short. I'm looking forward to visit again in July this year. Thanks to all staff members of this amazing hotel. Keep it up. 💜

I really admire the Hotel staff and Owner for quickly finding our lost Gold chain in room and delivering it in Port Blair before our flight to Delhi on time, otherwise our trip would have been ruined. We took our child (age 1 ) for vacation, and our experience could not have been any better! The property is stunning, the staff is incredible, and the property is perfectly situated on the island. From the stunning views to the incredible amenities and a beautiful pool outside room, we really couldn't have asked for more. The resort was perfect for our family of 4, and the concierge team was instrumental in ensuring that we had the most memorable trip. Our room was immaculate at all times, and room service was always so easy when we needed food last-minute. I really can't say enough great things about this hotel and the team. I highly recommend it!

I booked this hotel through club mahindra i understand the property is associatdd but The service is very poor and mostly dishes are always unavailable in the restaurant and we dont a option but to pay 600-1000 for a meal that not our desired meal and also pool is not clean only rooms are pretty decent rest the overall service isn't good at all

This hotel is barely a 3 star. Their Bathroom Furnishing are rusted, they had given an oldest bucket and mug in the bathroom. They don’t provide proper toiletries. Their toilets and wash basins are yellow stained with water. Hot water is available but you need to switch on the geyser 30 mins prior to bathing. WiFi doesn’t work in rooms and there is no cellular network. Wi-Fi works only in lobby and restaurant with very slow or no connectivity. The restaurant food is very sad The breakfast buffet has Idli, Chutney Sambhar, Chana Sabji and Puri, Upma, omelette and pasta (which was made in morning and stashed in the buffet)

Our experience with the hotel was really bad. There was a lot of wait period during check in and check out process. Further , the rooms are not clean and the rooms do not have enough lighting, further the bed sheet did not look clean and had small torn/holes. Also, the food was okay okay. The photos shown on site are not complete , especially for their earth , air category rooms. The staff was also not very cooperative and not very hospitable.

The staff exceeded expectations from the moment we arrived until departure. Mr. Shankar Singh Negi - The captain of restaurant from Uttarakhand. He truly cares about their guests. I highly recommend to meet Mr. Shankar Singh if you are visiting this resort.

The resort is beautiful with swimming pool going throughout the hotel with steps to rooms. Looks beautiful. Our room was an ocean suite which is just near to the ocean. Big spacious room with a swing inside. Now coming to hospitality, the staff is not very welcoming specially the restaurant staff. We booked room with breakfast and dinner buffet and the staff hardly cared if you want anything or you okay with the food. Also the food quality and spread is below average for such a highly priced and acclaimed resort. Please improve on your staff training to serve guests better.

Great property with good hospitality Pros: Swimming pool by the side of your room Value for money Music by side of the pool Cons: Food quality needs improvement Staff talks very rudely for late checkout request Checkout time needs flexibility specially during non peak season