Guest User
March 29, 2023
We returned to this hotel a year after having had a very good experience. We chose the superior room.
What a surprise when on our arrival we were told that the large dimensions of our room, expressly chosen for comfort, include the terrace ... in rainy weather, overlooking a car park.
We asked to change rooms. They didn't have any other superior rooms left except for the disabled room which we took since we were to stay there for two nights.
The cleanliness of the room left something to be desired (marks on the mirror, etc.) and when we asked for it to be cleaned and the sheets changed the next day, nothing had been done except to change the towels .
During our first stay, we had a smart TV available, a decisive element for our return to this hotel. In our room this time there was no smart-tv since apparently the hotel did not have one for all the rooms...
The room was also very poorly ventilated.
We were disappointed and won't be back.
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