Laguna Beach Hotel & Spa

I was a little apprehensive as hotel rated 3*on its website yet 4* by mercury who we booked with. Thankfully we had absolutely nothing to b worried about….housekeeping excellent…..all staff lovely and friendly…….food excellent …..freshly poached eggs brought to your table…fabulous cauliflower and cheese sauce to name a few of our favs…...loved the Chinese buffet especially…..beautiful peaceful location easy travel options for sightseeing …. We tried the local bus was brilliant and soooo cheap ….we also hired a car locally it was dropped off at and collected from the hotel ….they decorated our bed for my birthday ……this hotel should definately b 4*

My partner and myself stayed at this hotel recently and what a wonderful holiday it was. The room are comfortable and clean if in need of a little TLC however this adds to the charm. The staff are amazing especially Kusum who deserves a special mention. The restaurant staff and chefs are helpful and professional. I have to follow a gluten free diet, the chef took me round the restaurant, told me what I could eat and if I did not like what was on the menu he would make me something "special" The transfer from the airport is around 1 hour however it is well worth it to get to this little bit of he. Will definitely return in the future.

WORST EXPERIENCE OF MY LIFE!!!!! DANGEROUS RESORT - MASKED MAN ENTERED MY ROOM WHILST MY HUSBAND AND I SLEPT. I WOKE UP TO FIND HIM INCHES FROM MY FACE TOUCHING ME. HE ALSO STOLE MY MOBILE PHONE FROM THE BEDSIDE TABLE. HOTEL STAFF DID NOT WANT TO CALL POLICE AND EVENTUALLY DID AFTER 50 MINUTES. HOTEL STAFF BEHIND RECEPTION LAUGHED ABOUT THE SITUATION. DO NOT GO HERE!!!! DANGEROUS UNSAFE RESORT WE ARRANGED FLIGHTS HOME AS SOON AS WE COULD.

This Hotel is much better than its rating. The staff are amazing, they cannot do enough for you especially the Bar and Restaurant Manager (Avi) - went more than out his way to accomodate our needs. The travel rep (Rama) was more than attentive supporting our requirements and assisting where necessary and always available if required. The rooms were cleaned daily and you can have fresh towels daily if requested. It is quite a small hotel but has everything you need for a quiet relaxing holiday, great value for money - we will definitely return soon.

The hotel staff are amazing and make this hotel. From the smiley omelette chef, waitresses, bar staff and cleaners. The reception are very professional and always solve any issues. There was a good selection of drinks on the inclusive menu but you could pay for other drinks. The food was varies every night. I am vegetarian and found something but found one night there was a lack of warm food for me to choose from. The hotel is quiet and very relaxed and a great place to relax, unfortunately one night there was a large group of boys, who where very loud as shouted and ignored all the rules but as said they where there 1 night so didn't ruin the stay. It was advertised they had aquacise and volley ball but there was never any. There was evening entertainment 4 nights out of 7 and it was enjoyable to watch the dancers and singers. The beach was ok but nothing to shout about but again pool was nice to swim in and relax. The free glass bottom boat to the island was a disappoin**ent. All you saw was dead Coral and no fish and the island beach was full of grass and sea**** and again no sea life seen when snorkeling. If you book any trips see Ben who sells the beach wraps for 200 ruppes on the beach. He will organise anything at a very good deal. The hotel rep and beach hut are expensive for trips. I booked some also through trip advisor. The rooms were cleaned daily and you can have fresh towels daily if requested. The waiters most night where quick to take drink orders and clear plates and again were very polite, happy and friendly. The spa I didn't use as thought it was pricey. Overall I thought the hotel was lovely and would stay again.

We have just spent 2 weeks at the Laguna beach and we were very happy with the hotel, food and staff. This is Mauritius on a budget, but the we absolutely loved it. It's is in the middle of nowhere but if you are happy with a small friendly 3 star hotel you will not be disappointed.

I would say the Hotel is not as advertised!. The hotel is 'tired" around the edges but clean .The staff were amazing and there was always a good variety of food available with several theme nights. There was daily entertainment at the pool and each evening by the team. It was our 25th Wedding Anniversary and the staff did us a surprise celebration dinner which was wonderful. Also a cake.

I've been a regular at Laguna Hotel for quite some time now, and every visit feels like coming home. What keeps me coming back, apart from the beautiful surroundings, is undoubtedly the incredible staff. Their warmth and genuine care create a welcoming a**osphere that's hard to find elsewhere. A special shoutout to Videsh and Avisen, who go above and beyond to make every moment memorable. Not only are they masters at mixing up delicious cocktails, but their infectious laughter add an extra layer of joy to the experience. It's these personal touches that truly make Laguna feel like more than just a hotel – it's a place where you're treated like family.

It was our first time in Mauritius, but definitely not the last. There is few factors which made our holiday special and unforgettable. Laguna Beach Hotel is a lovely, cozy hotel with fantastic views and amazing pool area. The scenery is breathtaking! Also our rep, Rama, was always available and extremely helpful. Same as all the staff in Laguna Beach - they sorted everything what we asked for. Generally, Mauritian people are by far most friendly people we came across. Thank you Rama, thank you Laguna Beach Hotel and thank Mauritius for our great Anniversary trip!