Relax24496384313
October 7, 2021
This was my third stay at this well-located 3* and easily my most memorable. My room (#111) was really spacious with all the conveniences I wanted. The breakfast buffet was copious and well-stocked; I especially appreciated the capsule coffee machine that allowed me to make my brew as strong as I wanted (coffee is often a weak point with hotel breakfasts). What really stood out, however, was the excellent front-desk service. Natalie really performed a minor miracle in allowing myself and a friend to retrieve our COVID-19 test results in order to fly home. The lab in Albi had incorrectly listed my birth date and that of one friend, with the result that we were not able to log on to the lab page and retrieve our results. Natalie somehow understood that when we wrote our birth dates, the staff had mistaken the figure 4 for 9. How did she know that? As a result, we printed our results and flew without a problem. The rooms faced a quiet courtyard shielded from any street noise, with a spacious elevator that made luggage handling a breeze. The parking garage was a bonus (be sure to ask the hotel for the address of the garage entrance, which is on a different street). I do recommend the Chiffre enthusiastically.