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Explore Guest Reviews of Hotels in Province of Santa Cruz de Tenerife

Searching for hotels near Latin American Craft Museum of Tenerife? Compare room rates and reviews to find your ideal stay.
Hotel Las Aguilas Tenerife, Affiliated by Melia
4.1/571 Reviews
We spent 6 lovely days at the Hotel Las Aguilas Tenerife. The hotel is clean and comfortable. All the staff here are very friendly and speak several languages. We stayed in a suite which was comfortable and clean. We went all inclusive and the variety of foods available at meal times was wide, catering for all needs and preferences. There is a free bus which takes you down into Puerto de la Cruz and back if you want to walk along the beautiful harbour and coast, or see the town. There is evening entertainment every night in a comfortable bar. There is a separate pool area for those over 14 if you prefer a more peaceful time by the pool. The main pool is very clean and lifeguarded the whole time it is open. We would recommend this hotel to anyone.
Parque Vacacional Eden
3.9/571 Reviews
We arrived early evening with a quick check in with time for an evening meal. Clean, practical room with kettle, fridge and basic kitchen equipment if looking to self cater. We had a lovely room overlooking beautiful gardens with a view to Mt Teide. Shuttle bus to town centre in mornings and late afternoons.. Free WiFi and TV (no BBC). Animation programme 5 days a week offering range of activities. The evening bingo and quiz was different and amusing. The breakfast menu was varied, evening meals ok with plenty of dishes for meat/fish eaters and fewer options for vegetarians. However, restaurant team happy to accommodate vegetarian meal requests. All the staff were friendly, polite and accommodating. The decoration, fixtures and fittings, etc reflect the age of the hotel. Ongoing maintenance, re-decoration and updating is evident. If you prefer a newly built hotel with the latest features this is not for you. The gardens make this hotel; if you enjoy flora, fauna and soaking up nature then this is the place for you. We would return.
Coral Teide Mar
3.9/565 Reviews
Spent a week here and loved it! I had read reviews before booking, and I can confirm this place is great. Every single member of the staff are really friendly and helpful l, always greeting you with a smile (well I think it was a smile - bit hard to tell with the masks). Our apartment was spotless (as was everywhere else), with really comfortable beds, lovely shower, good kitchenette facilities and plenty of channels in a variety of languages if you want to watch a bit of TV or listen to the radio when you're in. Good WiFi reception throughout. Great choice at breakfast, to cater for pretty much everyone, with staff that constantly refresh the buffet and keep the tables clean. The pool area is fantastic and so relaxed - it's like a little bit of paradise that catches the sun all day, with the pool surrounded by grass, trees and lots of colourful plants and flowers. There's plenty of places to eat and drink and shops nearby. The main town is about 15-20 minute downhill stroll, and the taxi back is only a few euro if you don't fancy the uphill walk. I did see 1 review saying that there was no security, and while I can't comment on that, there was security of a night-time during our stay (and we saw a guard checking our corridor 1 night. It has been 23 years since I was last in Tenerife (I lived and worked in las americas for many years), and I wasn't bothered about going back, because 'I've been there, done that', but Puerto de la Cruz is totally different to the south of the island, so I would totally recommend this hotel if you want to see a more relaxed side to Tenerife. Put it this way, I very rarely go to the same country/island more than once (let alone the same hotel), because there are so many places in the world that I want to see, but I have already booked up for September - admittedly, that's partly because the cable car at Teide was closed, and my partner was dying to go up there, but we still could have chose a different resort/hotel. If I did have to point a negative, it would be there wasn't any English tea at breakfast (being typical British🤣), but we just brought our own down, so not exactly a inconvenience in the grand scheme of things. Plus there's plenty of choice of other teas, coffees etc.
Hotel Botanico y Oriental Spa Garden
4.5/591 Reviews
This was our third stay at Hotel Botanico, and we felt like we were returning 'home' after a gap of 2 years because of Covid. This is such a beautiful hotel, in a stunning, peaceful garden setting. The rooms are excellent, the staff are so friendly and helpful. Beautiful swimming pools and amazing spa facilities. There are lots of restaurants and bistros very close by, as well as the hotel's own restaurants, and a shuttle bus leaves for the main port just a 10 minute ride, which is full of restaurants, bars and shops etc. Jet 2 holidays were efficient, helpful, and all the arrangements worked.
Apartamentos la Carabela
3.4/55 Reviews
We had a very pleasant week at La Carabela Hotel at the beginning of April. The breakfast buffet was surprisingly diverse; we especially valued all the fruit and veggies, i.g. oven-baked apples, fried bananas, aubergines and courgette, salad leaves and the sweet cakes. The cleaning of the rooms and making the beds were very excellent and took place often enough, so it was lovely to return in the evenings to a well-cleaned room (there might be a need to clean under the bed say once a week though). Although the open-air pool was not in use, we enjoyed swimming a few times in the covered pool, which is of course very handy should it rain. The view from our balcony towards Teide was breathtaking both during the day time and at night. The view from the roof terrace of the hotel was also very impressive and that area would be worth using more. Although there was a need for some repair work here and there (locks on the balcony and bathroom doors, shower handle), the overall feeling in the hotel was tidy and pleasant. The adjacent building was being renovated, but the construction noise did not bother us at all. The area where the hotel is located is nicely peaceful, but yet at a very short walking distance from a variety of shops and restaurants. Also we got a nice amount of exercise when walking down to the lower part of the town, to the beach and Lago Martianez, and then back up to the hotel.
Apartamentos Masaru
4.2/540 Reviews
The hotel, being from the 1970's, is a bit worn out, but generally kept tidy and clean. It is what you expect when booking a 3-star hotel in this part of the world. The apartments have the basic necessities and a small kitchenette with a 2-plate stove, fridge/freezer and microwave oven. No toaster, but a kettle can be borrowed free of charge at the reception. The staff is friendly and attentive. We pointed out a few issues with the room, which were fixed within an hour. The swimming pool (heated( is very large, and there is a also a smaller childrens pool. There is the typical circus with the battle of the sunchairs starting a 9am, when the pool deck is opened. As is often the case, guests reserve chairs by putting their towels on them, and then disappearing for hours. A practice which is explicitly forbidden by the hotel, but accepted nevertheless. We never visited the restaurant, but every single guest we spoke to was deeply disappointed by the quality and quantity of the food ... or lack thereof. As you might have guessed, it's buffet only. So if you are staying, don't book the food package. There are lots of very good restaurants in Puerto de la Cruz center, which is a 15-minute walk away. Returning (uphill) is a 5 EUR taxi ride. In the immediate vicinity you will find the obligatory shops selling straw hats, swimming gear, postcards and other tourist items. Most of the restaurants/cafes just outside are of questionable quality. Go the the city center ... at least in the evening.

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