Hello everyone, I am a guest from Jinan. Today I ended my pleasant May Day trip and shared my accommodation experience with you. As a senior Ctrip VIP member for more than 10 years, I came to this hotel with a try-it-out mentality. Because there will be different opinions in the ratings, (Note: Suzhou Hotel stepped on a pit) So we drove directly to the hotel after the Suzhou tour, wanting to see what the hotel brand culture presented by the hotel's exterior decoration and the reception at the front desk is like? On May 2, I arrived in Shanghai at around 6:00 pm. The fatigue of driving was relieved by the enthusiastic front desk guy in minutes. I want to say that no matter how big the hotel brand is, the front desk worker will always be a window of the hotel. The warm hospitality of the front desk guy made me feel the tolerance and friendship of Shanghai for us foreign tourists. After we checked in the room card, we did not enter the room and drove directly to the Bund because we didn't want to miss the beautiful scenery of Shanghai at night due to time constraints. Of course, it is also a recognition of the front desk guy. I believe that the room will not be bad because the previous city has laid the foundation. When our family of three came back from the trip and opened the door, the room was so good, comfortable, beautiful, and awesome. I can't express it in words (pictures will be shown later). All the fatigue disappeared without a trace in that moment. It was great.
At this time, the child suggested that he wanted to sleep alone. It was already past 12:00 in the morning. We called the front desk to ask if we could add a blanket. The handsome guy at the front desk had a gentle tone and communicated carefully. No problem. After a while, the warehouse brother sent a thoughtful blanket and enthusiastically put on the bed sheets. When he saw the child, he also enthusiastically gave a toothbrush and slippers. The child was overjoyed.
In the final analysis, parents just want their children to be happy. The hotel has done meticulous details, which makes people really comfortable and even adds a lot of points to the city of Shanghai.
Perfect from check-in to bedtime
The breakfast the next day was delicious and refreshing (see pictures later). Because we had to drive back to Jinan from Shanghai, we specially packed coffee. Special thanks here , because coffee is so useful for me who drives long distances.
After dinner, I went to the front desk to ask the beautiful lady at the front desk what time our hotel checked out. Normally it was 12:00, but she knew that I was going to the Bund and might be a little tight on time. The beautiful lady at the front desk was still very enthusiastic and took the initiative to extend my check-out time to 14:00. Although I still checked out at 11:00, the lady was able to take the initiative to consider the problem from the customer's perspective, which made us very comfortable.
The good and bad of a hotel are reflected vividly in the details.
Let me first say that as a senior member of Ctrip, I am very fair and truthful to share with you that this hotel is really good.
It is very close to the tunnel past the Bund in Puxi.
It is even closer to the Oriental Pearl Tower, Jinmao Tower, and the Magic Light Tour Bus Station in Pudong.
The hotel facilities are new and the staff are enthusiastic. It is right to choose this hotel when you come to Shanghai for tourism. It is worth it.
This is my true feeling. I hope it can help everyone
Original TextTranslation provided by Google