Vienna Hotel (Shenzhen Gushu Metro Station) Reviews
Vienna Hotel (Shenzhen Gushu Metro Station)
No.368 Gushu 1st Road, Shenzhen, ChinaView Hotel Details
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Vienna Hotel (Shenzhen Gushu Metro Station) Guest Reviews
4.4/5
Very Good
1025 Reviews
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(1025)
Positive reviews(996)
Reviews with photos/video(111)
Offers pick-up/drop-offs(127)
Easy to get around(86)
Friendly front desk staff(78)
Close to airport(60)
Average sound insulation(26)
Perfect for business trips(19)
Delicious breakfast(19)
Stayed multiple times(11)
Negative reviews(29)
Guest User
Standard Double Room
Checked in Jun 2023
Solo travelers
7 Reviews
Very Good
Posted on Jul 2, 2023
The location is good. The service is good, even tho i don’t speak chinese and the worker didn’t speak english it was still possible to ask for help with a translator and they help me.
I was missing a small fridge exspecially since it was 34 degrees having no cold drinks or items is not convenient. Also the airconditioner made a lot of noice. And there was only 1 room card so the airconditioning was off when you are not there, when come back 9-10h later it was hot again.
Anonymous User
Standard Double Room
Checked in Jun 2023
Other
5 Reviews
Very Good
Posted on Jun 27, 2023
服务：very good
环境：A bit noisy but fine with a closed window.
卫生：very good
设施：comfortable bed.
Guest User
Superior Double Room
Checked in May 2023
Solo travelers
4 Reviews
Very Good
Posted on May 30, 2023
Overall, this hotel is good for me.
Guest User
Superior Room (2 beds)
Checked in May 2024
Friends
3 Reviews
Outstanding
Posted on May 6, 2024
Vienna Hotel is really great! The service is thoughtful and enthusiastic. When I asked the front desk about the surrounding food, drinks and entertainment, the hotel was very enthusiastic to introduce it. The location of the hotel is OK, it is close to the airport, Happy Harbor and the beach. The staff also upgraded the room. The hygiene is OK
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Guest User
Standard Double Room
Checked in Mar 2024
Business travelers
6 Reviews
Outstanding
Posted on Mar 22, 2024
I just happened to catch a flight, so I stayed here. Overall it was OK. There are many restaurants around. The subway and bus are right at the door. The transportation is quite convenient. The hotel provides free airport pick-up and drop-off. The service and hygiene are also OK. I will come again next time
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Yazhouxiaojiang
Standard Double Room
Checked in Mar 2024
Business travelers
5 Reviews
Posted on Mar 21, 2024
The hotel is close to the airport and has airport pick-up and drop-off services. There are many snacks around. The front desk service is OK. The hotel is OK. There is also a subway nearby. It is OK to arrange to stay on a higher floor.
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Guest User
Superior Room (2 beds)
Checked in Feb 2024
Family
23 Reviews
Outstanding
Posted on Feb 21, 2024
I had an early flight, so I went to book a hotel near the airport in advance. There was a free airport drop-off. Unfortunately, breakfast was suspended during the Spring Festival.
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Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch, and we look forward to your next visit.
yirenyiju
Superior Room (2 beds)
Checked in Jan 2024
Business travelers
47 Reviews
Amazing
Posted on Feb 1, 2024
The room facilities are good, but the air conditioner is noisy and needs repair. There is a free airport pick-up and drop-off service, as well as free breakfast. It is a 15-minute drive from Shenzhen Airport. The snail noodles opposite the hotel are terrible.
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Guest User
Standard Double Room
Checked in Jan 2024
Business travelers
30 Reviews
Outstanding
Posted on Jan 30, 2024
Breakfast is available, there is a laundry room, and there is a pick-up and drop-off service
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch, and we look forward to your next visit.
Anonymous User
Standard Double Room
Checked in Jan 2024
Family
3 Reviews
Outstanding
Posted on Feb 16, 2024
Can
Facilities: good, good, good
Airport pick-up service: What time does the Xijiade Hotel arrive? Remember your male and female, Dona, Dona and fight?
Hygiene: Fatty beef rice is waiting for you. DNF to lose weight? Fajinafa
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch, and we look forward to your next visit.
Guest User
Standard Double Room
Checked in Jan 2024
Family
12 Reviews
Outstanding
Posted on Jan 2, 2024
Although the room is not big, it is next to the road, which is convenient for eating late night snacks. It may be a bit noisy before 11 o'clock. The hotel can pick up and drop off the airport every hour 24 hours a day. It takes 15-20 minutes to get to the airport, which is quite convenient.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch, and we look forward to your next visit.
Gracezhongfang
Standard Double Room
Checked in Dec 2023
Family
6 Reviews
Posted on Dec 29, 2023
Facilities: Average, the room has a strong smell of smoke
Health: OK
Environment: It is not very convenient to park and load luggage, the road is too narrow
Service: The girls at the front desk are very good and have many phone numbers. very busy
Airport drop-off service: Very uncomfortable. There was an elderly person sitting in the middle seat who couldn't bend the seat back. Guests in the back row couldn't get in and out. I asked the driver to help but ignored it. Is it because we checked out? We stayed for two nights and watched several times when we were picked up at the hotel door. The service was very warm and tried their best. Won’t order again
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your sincere review and sharing. We are sorry that this stay did not fully meet your expectations. We are deeply sorry. Your valuable opinions are very important to us. We will inform the relevant depar**ents of your feedback to strictly implement the improvement of service quality and strengthen the training of employees' service awareness. Our goal is to provide guests with a comfortable stay and the best service. If you have any deficiencies in the hotel, you are welcome to mention them and we will make corrections in time. If you need anything during your stay, you can call the front desk at any time. Our front desk guys are at your service 24 hours a day. Xiaowei also looks forward to your visit again and receiving your 5-star praise. Thank you again for your visit and wish you a happy journey!
Yianshengxiahoudun
Standard Double Room
Checked in Dec 2023
Business travelers
19 Reviews
Outstanding
Posted on Dec 24, 2023
The hotel is not far from the airport, about 4 kilometers away, about 10 minutes by car, and about 500 meters away from Gusu subway station. The street opposite the hotel is full of small restaurants and roadside stalls, which is convenient.
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Guest User
Standard Double Room
Checked in Dec 2023
Solo travelers
5 Reviews
Outstanding
Posted on Dec 15, 2023
The location of the hotel is great, only 800 meters away from the subway entrance. The transportation is convenient. The hotel room is very clean. The airport pick-up and drop-off service is great. It is suitable for travelers who have early or late flights.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your continued trust and love. We have been constantly pursuing excellence and creating a cost-effective and satisfying experience for our customers with affordable prices, sincere service, high-quality experience and rigorous and efficient management! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! There is also a small food street nearby to satisfy your taste buds. If you have any questions, you are welcome to consult the front desk at any time. The brothers and sisters will answer your questions patiently. Your satisfaction is our greatest pursuit! Thank you again for your love for Vienna Hotel Airport Gushu Metro Station Branch, and we look forward to your next visit.
Bendeshidakai
Standard Double Room
Checked in Dec 2023
Couples
3 Reviews
Posted on Dec 9, 2023
Facilities: The decoration in Vienna is quite good and the equipment is quite good.
Hygiene: Hygiene is also pretty good
Environment: The sound insulation is not very good, it’s really bad. You can hear people passing by the door in the middle of the night. What can I say in the morning? It’s really noisy and I can’t sleep at all.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your sincere review and sharing. I am sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will provide feedback to the hotel management to find out the shortcomings in every detail, maintain the good aspects, and improve the shortcomings. We are always pursuing to create a perfect check-in experience for our guests. We believe that you will have a new experience when you check in next time. Thank you again for your support of the hotel and look forward to your next visit~
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