Shenzhen Nanyue Smart Hotel (Nanshan Vanke Yuncheng Branch)

It's a very disgusting hotel. The room prices fluctuate very much. However, if I booked a room at a low price on Ctrip, I would be refunded and asked to book offline with them. Especially today, the attitude of their staff is disgusting🤢. They put the ice cream bucket on the side of the parking space. It is called to remind customers not to scratch the steps next to it. In fact, it is a blind spot. Just turn around and the ice cream will be turned over. Bucket and then let us compensate. Especially with a bad attitude, saying that our driving skills are poor and he can drive with one hand. The staff are really ***. If it weren't for being so ****, I wouldn't want to spend so much time typing.

The hotel facilities are poor, the shower head cannot be held, the front desk staff is unprofessional, and the hotel corridors and rooms smell. The hotel is actually quite old. Definitely won't come again.

The hotel is very good, the room is big, the location is easy to find, the service at the front desk is very good, the processing speed is very fast, all are voice-controlled, the room type is upgraded for free, the room is clean and refreshing, and there is also a complimentary breakfast, which is quite varied. I ordered takeaway and it was delivered by a robot. I also recommended friends to come. I will stay here again next time.

The room is large and sunny. The supplies are neat and tidy. All the items are clean and hygienic. The facilities are well-equipped. The curtains are opened and closed by electric motors. The smart light is very convenient and the lights can also be adjusted by the bedside. There is a USB charging port for charging your phone, and an uninterruptible power supply. There is a parking lot downstairs, and the attitude of the front desk is very good!

I have to comment. It is a hotel that exceeded my expectations during my recent business trip. The lighting is very good. The hand sanitizer is actually a brand that I often use. There are more than 100 bottles, which shows that the hotel has high requirements for quality. The Icelandic tea delivered by the hotel is also satisfactory. I am a tea-drinking hobby. It is recommended to book Jingyue and choose to upgrade Chayue. It is a great experience to have a coffee table. The little sister at the front desk is always serving with a smile, and will definitely come again

It is strongly not recommended to stay, you must regret it! Bad service! Bad hardware! Bad experience! Poor hygiene! ​The order is clearly a free upgrade to the room type, where did the upgrade go? Don't open until it's been renovated, it's going to be noisy at ten o'clock, all kinds of electric drills! The sanitation is extremely poor, there are moldy ones, bath towels and long hair, it's horrible! Do you still ask me to continue living? I want to ask is the room fee refundable? Living in this hotel feels like a guinea pig. Completely cheated by the photos!

The room is very clean and well furnished. The room is large. The smell of aromatherapy is very comfortable. Yaoyao's service attitude at the front desk is super good. I lost my necklace in the hotel. I found it quickly after calling and mailed it to me. Thank you so much! I will live here next time on a business trip!

The newly opened ones are all good. I would like to make a suggestion. It looks like a very good hotel. The linen is too bad.