Heqi Hotel (Shijiazhuang Railway Station Xinshi Middle Road)

Hygiene: Not very clean, a lot of dirty places And my body started to get red and itchy after I stayed there!

The hotel is clean, the service attitude is excellent, and the auntie cleans seriously

The room is clean and well-equipped

Facilities: Very good Hygiene: Very good

It's outrageous. The front desk and the cleaning staff kept nagging the customers. They have no professionalism at all. It's just a reasonable thing for other customers to complain about noise.

The bed creaks as soon as you lie down, affecting your sleep. The soundproofing is very poor. There is no light. There is a wall outside the window. I didn't see the sun for two nights. The air conditioner kept making noises. I couldn't watch anything on TV. The picture quality was also very poor. The hair dryer stopped working after using it for tens of seconds. It was next to the KTV, but it didn't affect me much. The bed was bad, the air conditioner was bad. We didn't tell them to put our things in the room when we went out. Fortunately, all the private things were put away.

I booked it online. When I went there, they said that there were only rooms next to the KTV. I couldn't change to other types of rooms. They were all gone. Then I said I would consider it. After a while, the front desk changed shifts. I went again and asked to cancel the order. Then the front desk said that I could upgrade to a quiet room for 20 yuan. I thought I would pay it. Then I opened the room. It was facing the street and it was very noisy at night. I endured all these. Finally, when I checked out, my mobile phone charger was left behind. I called that night and said that the auntie was off work and asked me not to call back within 3 hours. The reason was that the auntie was slow to call back. This was probably a shirking of responsibility, meaning that I should not call during her shift. I called at noon the next day and said that the charger was not brought to the front desk. There was no attitude to solve the problem. I could hear the feeling of shirking in the tone, and I didn't pay attention to the problems and needs of the guests. In short, although it is cheaper, the room environment is poor and the service attitude is poor. It is not recommended to stay. I feel that there are problems in management and they shirk responsibility for the guests' problems.

There is a KTV next to it. Please be clear with the bar that you should stay away from the room. The noise is deafening at night. Please be careful.

Due to heavy rain that day, many flights were cancelled and the regular hotels near Shijiazhuang Railway Station were fully booked. So I found this 7 Days Inn near the railway station from Ctrip. The front desk service and room facilities were very good. The air conditioning in the lobby was sufficient for rest, and there were also hourly rooms, which was very suitable for people on the road.