22 Reviews
Chan Boutique
Sihanoukville|2.33km from PAPA PIPPO Bar, Restaurant & Bungalows
First of all, I do not want to even give 1 star but 1 star is the lowest rating TripAdvisor will allow me to post. Secondly, I have been seething with resentment and humiliation with the way we were treated at the Venice 1 Resort that I had to take a week to bring myself to write an objective review. First of all a quick background on Sihankoukville. Sihankoukville has been invaded by Chinese tycoons looking to make it the next Las Vegas, imagine an Asian ”Sin City” if you will. As a result, there are over 150 cheap looking ******s and an even greater number of on going construction sites. As a result, every time you go into town or anywhere for that matter be prepared to walk in mud and around mounds of construction materials, it is virtually impossible to avoid doing so. Even though this hotel is located at the far end of Otres 2 beach,there is still an immense amount of construction going on, as well as, the aforementioned cheap looking ******s surrounding the property which was truly an eyesore hence rendering the hotel figuratively inaccessible for two principal reasons. Firstly, absolutely no driver knows where is ”Venice 1 Resort” and this is because it is actually the Chan Boutique, imagine our confusion when we first arrived at this so called ”resort”(The Chan Boutique is no where close to a resort, think of it more as a motel with a less cheap looking facade). As such, every time we took a tuk-tuk to and back to the Venice 1 resort, the driver would always ask us for more money at the end of the trip, this happened EVERY SINGLE TIME which constantly put us in a horrible and awkward position, in the beginning we would ask the reception at the hotel to help us communicate with the tuk-tuk drivers but this did not help at all and when negotiating the price with the drivers, the hotel staff and driver would simultaneously laugh, mind you we don't understand Khmer however it truly made us feel that they were laughing at our expense. Secondly, because of the ton of construction, the roads to the Venice 1 Resort is not even a road but rather, a mud road with a copious amount of pot holes, some the size of bomb craters. This was particularly difficult for my partner since he was recovering from bruised ribs and every single journey to and from the resort put him in so much agony that it made my heart weep seeing him in so much pain. When we initially arrived, there was no one to help us with our luggage (we had to trek through mud with our suitcases to get to the entrance). The check-in was mediocre at best and our room was not ready( this was acceptable for us and we understood) however when we returned 7 HOURS LATER we were given the wrong room (we reserved our room much in advance), which was soon rectified by the staff however, the room we had requested, had no hot water, a malfunctioning safety box, an army of ants at our balcony door, mold in the corners of our shower, a mini fridge that smelled so strongly of durian so potent
Outstanding
25 Reviews