Hotels near Olton Friary R C Church in Solihull District

I booked a stay for one date then had to move the date due my one colleague being in the military and we eventually stayed for what we thought at the time was a pleasurable evening with this hotel on the 2nd September 2022. I felt I did call in plenty of time to move the first booking and just wanted to flag this up with them. They have now charged me for two stays and accused me of not moving the booking and not turning up. I earn a low salary due to my current job and there would be no way we would want to pay for two stays when we only wanted one night. They appear to not be concerned with my story and are refusing to refund the first booking As they have no proof it was moved on the phone by me. I did not receive an email confirming the move in dates and assumed all was well from the telephone conversation . Be aware this could and will happen to you if you need to change your room booking . They might charge you for two stays. I can barely afford this at present especially with rising prices in fuel costs. I will not be returning to this hotel group because they have ripped me off. What turned out as a smashing hotel stay has now turned into a really bad negative memory. It was not a corporate booking and every penny counts for me at this time and we are being treated as if the money means nothing , that we have been charged for two stays , for them appears normal. Even if it is wrong . Just to confirm we paid and stayed for the £205.12 Booking for one night , but were not at the hotel for the other fee they have charged which is £286 Again beware of these big hotel groups who are happy to take your money and if a mistake is made on their part, are very hard to get back a fee that they should not have taken .

Everything was very good food, staff , room etc I would have given it an even better score but I object to paying for car parking.

The location of the hotel is not very convenient. There are no good transportation facilities, supermarkets and restaurants in the surrounding area. You need to walk for a while to reach the bus station and restaurants. The hotel's front desk clerk was very nice, but the hotel did not provide comprehensive equipment, such as slippers and hairdryers.

Most comfortable bed, stylish interior, lots of greenery and underfloor heating in the bathroom, complimentary tea coffee water and snacks, own fridge, takeaways, superstore, pub on walking distance, Birmingham international airport, train station, NEC and central Birmingham on a short drive away

Room was clean and tidy, good value for the money. A good variety of TV channels and free WiFi, you can purchase films at £3.50 each but the selection could be bigger, and in this day and age I think £3.50 to watch a film is a but steep. Was surprise I had to pay for parking when I arrived at the hotel, a token should be given to guests for free parking. I could of driven straight out of the parking area as the barriers were not working, which the hotel knew about but still wanted me to pay the £6.50 for our overnight stay. Hotel reception, bar and restuarant was nice and modern but we only had one drink in the bar due to the prices, Pint of Heineken and half a coke was just under £8, so being just a 5 min walk into the town centre and 2 local pubs just a minutes walk away, we decided to eat out and drink out, saving ourselves a lot of cash. I'm happy to pay good money for good food, but the prices for food were just too high for a hotel restuarant, and nothing on the limited menu that my 13 year old daughter liked. This is a large hotel, so I think it would be good for management to extend there food menu for family's and at reasonable prices, even if it's just the bar menu. Opposite the hotel there are numerous outlets, restaurants, take away pizza, kebabs etc. Hotel is in a great locations. If you like playing pool, there is a Rielys pool bar 100yards from the hotel. Would I stay again? Yes I would, staff were friendly, hotel was clean, had a good night sleep, bed was comfy, shower worked fine, large TV, great location, local shops outside, walking distance into town, my only issue really, was that we had to pay for parking at the hotel, to stay at the hotel, I personally don't think that's ok.

Kay, Joe, Majid, Mukesh, Joe and Adam- wow! Simply outstanding We are staying this weekend as we celebrate a 100th birthday party locally. Mum is also recovering from cancer and chose this hotel for all of us to stay at. We couldn't have had a warmer reception and the service has been second to none. Majid went above and beyond to make sure our dinner was perfect. We would highly recommend!

Bathroom was quite dull and steamed up the heating of the room wasnt to par especially as it is colder. No much selection for food but room was decent spacious and clean. Tv was small and at an awkward angle

Always get a warm welcome at Redwings. The staff are lovely and couldn’t be more helpful. The rooms are basic but clean and comfortable. The hotel is surrounded by bars and restaurants and on the main bus route into Birmingham city. Perfect for a short stay at reasonable prices.

It is a motorway hotel so I didn’t expect much. But actually it was a pleasant stay with a nice quiet room and very pleasant reception staff. There are a few pubs locally that do decent food and of course there are the motorway service station outlets a short walk away. Better than expected.

Let me start by saying I usually stay at The Village hotel but decided to give this one a try. This hotel as air con, the Village hotel does not. The location is great just off the M5, everything is easily accessible I booked a twin room, the beds were so comfortable as you would expect with a Mercure hotel. The room was decorated to a high standard and had everything you need to be comfortable. The only negative which might affect some people's stay is the bathroom, it has a mixer shower so the pressure of the water was very weak. I did speak to reception who informed me that in the near future this will be changed. The breakfast was delicious, if you want poached eggs just ask, they are happy to please. This is my now place to stay when visiting family in the midlands. Shout out to Gerry on reception who goes out of her way to make sure you have the best stay, she is a superstar! FYI in the Privilege room- you get a mini fridge and bottled water/juices and a modern shower rather than a mixer tap shower