Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Aug 7, 2024
Anonymous User
The location is very good, opposite the Trump Building, downstairs is the river, and you can walk directly to the Gorgeous Mile, parks, art galleries, etc. There are also many restaurants to choose from around, and it coincides with a large-scale music festival, and the atmosphere is very good. The hotel service is warm and thoughtful, and the hygiene and facilities are maintained at the standards of an old hotel. Recommended to stay!
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Price per night from:NZD 1,052
Posted on Mar 20, 2025
Mianqiuweiba
The hotel is located in the Loop area, with a relatively high safety factor.
The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there.
The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them.
I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~
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Price per night from:NZD 370
Posted on Feb 3, 2024
Ching-Yi Hsu
This was my second time staying at Hyatt Centric Chicago Magnificent Mile, and it was a pure coincidence for this second stay. The location and the room offered were a great deal at this price. The facilities were decent (not too old) and the space were sufficient. Both my stays at Hyatt Centric Chicago Magnificent Mile left me with very good impressions.
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Price per night from:NZD 402
Posted on Jun 26, 2026
GaogaiditangFacilities: As an old-school 5-star hotel in Chicago, the rooms are incredibly spacious! That's a huge plus! The gym is decent, but the pool is tiny, more like a kiddie pool.
Cleanliness: The daily housekeeping was pretty good; I didn't notice any issues.
Environment: The hotel is a convenient 10-minute walk from Millennium Park and the museums. The restaurant on the second floor and the coffee bar on the first floor were both quite nice, and the food quality was good.
Service: The service was very friendly, and both the front desk and reception staff were excellent.
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Price per night from:NZD 714
Posted on May 28, 2026
Guest User
The location is great, with a CVS and a Jewel Osco nearby, and it's within walking distance to the Magnificent Mile and Millennium Park. The facilities are a bit old, especially the carpet which looked quite dirty. Housekeeping started knocking on our door at 8 AM every morning 😮💨, yet when we returned to the hotel in the evening, the room hadn't been cleaned. Upon check-in, I noticed the bottled water was priced at $3 a bottle, free for members. So I didn't drink any of the hotel's water. However, after checking out, my credit card was charged $6 for water. It's not a lot of money, but it left a bad taste in my mouth. Thankfully, Trip.com customer service was very helpful and negotiated with the hotel for a refund, which I'm still waiting to receive.
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Price per night from:NZD 230
Posted on Nov 10, 2025|King Room with Runway View
Guest UserThe hotel has a direct access to the airport. It’s the best for travelers who need accommodation for a short night near the Chicago airport area. I had a room overlooking the airport and I really loved it. The room looked a bit old but everything’s very clean and tidy. Service was good. Check-in and check-out were efficient. Do recommend this hotel for other travelers.
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Price per night from:NZD 311
Posted on May 19, 2026
Guest UserThis was my first time booking this hotel through Trip.com, and the environment was excellent, especially the staff – every single person was incredibly friendly. I usually don't like going to Chicago because I always feel it's unsafe, but I went for a graduation ceremony with some students. Staying here felt convenient and safe. Trip.com's service was also very helpful. I'll definitely stay here again next time I visit Chicago. It's super convenient for shopping and getting to other places.
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Price per night from:NZD 522
Posted on Jan 19, 2026
Guest UserThe room isn't huge, but it's clean and elegant. The service was excellent, and the valet parking was very convenient. Luggage storage was also a breeze. The hotel's location is fantastic, with plenty of shops to explore right outside. I'd definitely choose this hotel again next time I'm in Chicago.
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Price per night from:NZD 428
Posted on Sep 24, 2025|Standard Two Double Room
Guest UserExcellent location with access to red and blue lines and bus networks. And in the centre of the city. A character building with spectacular internal decor. Especially popular with conferences. Room was spacious and included two doubles with usual amenities though we did have to ask for a kettle. Staff very friendly and check in was seamless despite being busy. Two niggles included a $25 daily fee that could be offset by discounts in various parts of the hotel. Though for us it was a tax as we did not want the discounted services. Also cleaning services invariably wanted to service the room when we were in it. Attempts to renegotiate cleaning times did not work and in the end we timed our absence from the room to when cleaners would want to clean room. A very good experience for us nevertheless.
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Price per night from:NZD 350
Posted on Apr 29, 2024|Wonderful King Room with City View
Guest UserVery convenient location in downtown Chicago. Walking distance to lakeshore and navy pier. Lots of good restaurants nearby. The room is modern and spacious.
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Price per night from:NZD 248