4-Star Hotels in Cologne

This hotel's Cologne Cathedral view is absolutely breathtaking, but what was equally impressive were the location, service, and cleanliness. When I first arrived from the train station, I foolishly didn't look up the route properly and ended up dragging my heavy luggage up and down stairs, when I could have avoided them by taking a different path. Despite the difficult journey to the hotel, the staff greeted us so warmly and genuinely wished my sister a happy birthday that all my weariness turned into joy. And when we got to the room, we were greeted with such an amazing view and a beautiful room! Thanks to this, we had a wonderful time in Cologne for two days, listening to the bells of Cologne Cathedral. When checking out and heading back to the train station, I followed the staff's directions and found a flat, easy route back. Oh, the only minor inconveniences were the opaque glass in the bathroom and having to shower in the bathtub.

This hotel is not close to the airport you will need a bus and it's 7 stops away and you will still need to walk 15 minutes. There is a airport shuttle to the airport. Friendly staff, I personally felt the room was warm for me but my son said he was a little cold. I guess it is personal preference. There us on site restaurant and bar but I felt for us it was a little on the pricey side but there was a supermarket and local food shops close by.

The room was nice and spacious. We went here in the winter and the heater worked well and it stayed pretty warm. It had everything we needed here and you can request things and services through there website (for free). The hotel also had a sauna and fitness to use for free. We only used the sauna and it was really relaxing. The only downside was that the location wasn’t that optimal for the places we wanted to visit.

Hotel location is good about 10 to 15 min walk from Köln Hbf station on mostly flat ground. Room was spacious with shower gel, shampoo, conditioner, hand soap and body lotion provided. Tea & coffee and kettle also provided. But only 1carton (500ml) of water provided daily for two people which I feel was too little and no fridge in the room. Also bed and pillow was too soft with no support for neck and back.. Overall stay was pleasant

Out of the many hotels I've stayed at during my ten-plus days in Europe, this was the first one where staff proactively offered to help with my luggage. The service was excellent, and the gentleman at the front desk spoke a bit of Chinese, which made communication much easier. The hotel's location is super convenient, right next to the church.

Very clean, nice room, it had a small kitchen. The only bad side to it is the parking.. it wasn’t very clear where to go.. The wellness was also very clean and quiet.

I didn't take photos of the Superior room, but it's definitely more spacious than the standard room. The bathroom didn't have a bathtub, which I actually prefer. The hotel is very close to the Chocolate Museum and right by the Rhine River. In the mornings, lots of people are out walking and exercising, so the environment is quite pleasant.

Excellent hotel quality and very friendly service. Any issues were promptly resolved by hotel. Highly recommended. BF was excellent and so were the swim pool and sauna.

The location of the hotel is good. Rooms were generally clean but pretty narrow when you go to the toilet. Beds were comfortable. When I asked they gave us kettle and glass. This is also a nice act! If you check in earlier you have to pay 30 euros extra. Therefore we arrived at the hotel at 15:06, and the receptionist told that they haven’t made the room ready for third person. Our reservation did include third person from beforehand. When we entered the room, it was so hot that it was not possible to breathe normally. My guess they just forgot about us entering, even though we came beforehand to put our luggage and reminded them we would be back for 3pm.

Booked this place just because of the spa. Made my way there from the UK and visited Cologne as it is a beautiful place. Got to the hotel to be told that because I booked via Trip.com I need to pay extra for using the spa. Absolutely a joke. The place looks run down also and very expensive. Will never stay here and would not recommend under no circumstances.