4-Star Hotels in Cologne

Extremely satisfied with this hotel. Cleanliness: Spotless, both the room and the lobby. Service: Very warm and helpful. Our car was a bit too tall for the parking garage, and the staff helped us resolve the issue. Environment: Very close to the city center, only about a 10-minute walk to the cathedral.

Hotel location is good about 10 to 15 min walk from Köln Hbf station on mostly flat ground. Room was spacious with shower gel, shampoo, conditioner, hand soap and body lotion provided. Tea & coffee and kettle also provided. But only 1carton (500ml) of water provided daily for two people which I feel was too little and no fridge in the room. Also bed and pillow was too soft with no support for neck and back.. Overall stay was pleasant

Everything was great. The sauna and pool were good, but the room was cold at night even with the heating turned up all the way.

Overall, it was excellent. The hotel has many rooms, and the rooms themselves are very spacious. Housekeeping cleans daily. There's a restaurant on the first floor with good food, making it definitely worth a stay. It's also very close to the Cologne Exhibition Centre, with a subway station right outside the hotel that gets you there in just 3 stops. Getting to Cologne Central Station is also super convenient, as there's a direct bus right in front of the hotel!

The room was spacious, and they had already made up the beds and laid out the bath towels and regular towels for our triple room. The breakfast selection was also very rich, with boiled eggs, fried eggs, bread, milk, and smoked salmon. The staff were exceptionally polite and cleared plates very promptly. The only downside was that the showerhead in the bathroom couldn't be raised as the holder was broken. The most significant drawback was that the hotel is right next to a railway line, and the noise from the subway and cars hitting speed bumps on the highway was incredibly loud. A subway train passed every two to three minutes, starting before 6 AM, which made it very difficult to get a good night's sleep and negatively impacted our enjoyment of the rest of our trip.

I didn't take photos of the Superior room, but it's definitely more spacious than the standard room. The bathroom didn't have a bathtub, which I actually prefer. The hotel is very close to the Chocolate Museum and right by the Rhine River. In the mornings, lots of people are out walking and exercising, so the environment is quite pleasant.

Struggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.  Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.  Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.  I would have loved to stay here on future visits but it’s a NO!!  The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.

The location of the hotel is good. Rooms were generally clean but pretty narrow when you go to the toilet. Beds were comfortable. When I asked they gave us kettle and glass. This is also a nice act! If you check in earlier you have to pay 30 euros extra. Therefore we arrived at the hotel at 15:06, and the receptionist told that they haven’t made the room ready for third person. Our reservation did include third person from beforehand. When we entered the room, it was so hot that it was not possible to breathe normally. My guess they just forgot about us entering, even though we came beforehand to put our luggage and reminded them we would be back for 3pm.

Great location and very near to tram. Room is relatively small and without kettle. Breakfast is average with basic.

This hotel boasts a great location, close to the train station and the old market, and near the Rhine River, offering a lovely environment. There's a church right downstairs, providing a nice view. Check-in is self-service via a machine, which was a bit slow, but the hotel's interior is quite new, the rooms are spacious, and the bed is comfortable. Thumbs up!