Sandals Emerald Bay - All Inclusive Couples Only

The location is great. Only the service room was too much invasive, But the beachweas great and good food

My husband and I visited SEB for the fifth time last week and were not disappointed. Rich, the golf pro, was wonderful. We enjoyed dining with him during the returning guest dinner. Maurice always had our golf bags loaded and our cart was waiting for us each morning for our tee time. We make sure to see Heston in the piano bar multiple times when we visit. He plays a fantastic variety of sing-a-long songs, is very interactive and set the bar for piano bars for us. Most impressive was Samson remembering us from our previous visit in December of 2021 when he was out butler even though he wasn't our butler this trip. He remembered us, our favorite drinks, preferred pool chairs and tee times. That was truly impressive! The ocean water is amazing. The bluest I've ever seen. We love to get our feet in the sand and spend time riding the waves. The main pool was a bit chilly this time as it was a bit windy the first few days we were there. The extra breeze helped to keep the sand flees at bay. We had a fantastic trip and can't wait for our next visit!

The only reason I am giving this resort a 2 star review is due to the fact that I had a makeup bag stolen from our hotel room, and there has been zero response from Sandals for closing in on a month. This was our honeymoon (Monday through the following Tuesday - 8 nights), and this was not a cheap vacation in the least. We noticed the makeup bag was missing on Friday when we got back to our hotel room to get ready for the evening (my makeup items never leave the bathroom and they were in a designated spot to stay organized), then proceeded to file a report with one of the security team members on Friday (4 days into our honeymoon). He was a very nice man who took the time to write down the report in detail, which we were thankful for. However, we were told we would hear back from someone in 24 hours. Well, 24 turned into 48, and 48 turned into 72, and then we had to leave to go home.. Another security team member met with us one hour before we had to leave the hotel on Tuesday and said that we would hear back within the month, and it is now June 1st and STILL nothing. They said they would check security cameras, run reviews through management, do their investigation, etc. and I know that doesn’t take an entire month to perform for something such as this. Given how much money my new husband and I spent to go there, it is entirely disappointing that I not only had to buy all new items when I got back from our honeymoon, but the fact that Sandals has done absolutely nothing to make it right. Advice to women traveling here, lock up your makeup bag in the safe because this resort will do NOTHING to compensate you if you have the unfortunate experience of being robbed of your personal items. This hotel chain makes millions in revenue and can’t even compensate us in ANY way for stolen property? We have been very nice as to the handling of this situation, and now we are downright irritated since it is clearly not being handled at all, hence this review. I had even sent the Sandals Rewards Team a message on the app, and still crickets. What kind of business is this?? Please note that we do not fault the concierge or the man from the security helping us to file the report because they were simply doing their jobs/going through the steps necessary to aid our situation, but we 100% fault the Sandals organization for not doing a THING to make this right for us in any way.

This trip was amazing! We had such a great time. The property is absolutely beautiful, and the food was excellent. We ate at all of the restaurants, and they were fabulous. The beaches and water are gorgeous. White sugary soft sand. We enjoyed the nightly entertainment and had fun at the Drunken Duck. Special thanks to Kim for taking the time to chat and get to know us. We rented a jeep to explore around the town and took a boat ride to the Chat n Chill bar. Swimming with the pigs is also a great time.

Most Sandals resorts are similar in a lot of regards but there are some key differences. Some are party places, some are quieter. Unlike its place in Nassau this is very much the latter which, for us, is exactly what we wanted. The resort is huge and beautiful, compared with the Nassau one which feels cramped with no space. The beach is huge and uncrowded and the sea lovely to look at. It was quite windy while we were there so we never actually made it into the sea. The service was top notch and our butlers looked after us perfectly. All but one member of staff was a joy to be about. Unfortunately the main bar bartender was grumpy and prone to be quite rude so it was better to stay away from him where possible which was a pity as sitting at the bar chatting is always great. Our room looked out to the sea and was perfect, really could not fault it. So apart from Mr Grumpy what bits didnt we like... I can see three areas to improve on: First the Italian and French restaurants (both great) seem to have the same kitchen / chef and he or she can only cook steak well done - bit disappointing really. Suggest ordering rare to get something close to medium well... There are lovely fire pits around the main pool to sit at and have a drink in the evenings but no bar to serve them. The only way to get a drink is to walk the main bar (some distance, up stairs and then battle with Mr Grumpy) or to head around the pool to the pub. There is another bar which would be great but it closes at 6pm. That would be a great night time place. Finally the Barefoot by the Sea restaurant was hugely disappointing We expected this to be the highlight of the trip and the menu was limited and what we had small and rather bland. Needs a menu refresh. The signature shrimp dish had less shrimps than the one the butler leaves in your room from time to time, no sign of any lobster or anything like that. So thats it. A bit of staff training for two people and one bar staying open a bit longer and the place is so near perfect. I should also add the butlers buggy trip around the golf course is amazing - if you stay there, dont miss it!!

Beautiful as always! The people of the Exumas are so nice. The resort is wonderful. We like going in May- temperature is perfect and not crowded.

The sea, the beach and the grounds are the pinnacle of this resort. The service is mostly excellent. The food and beverages are good. The rooms are spacious, clean and comfortable, although a little outdated. Plenty of indoor and outdoor activities, including a beautiful golf course and amazing snorkeling, to keep you busy when you are not toasting yourself on the beach or by one of the pools. Returning quests are treated as royalties. The main complaint is the quality of the pool tables and cues: these are not to the par with otherwise an excellent resort, but it is, probably, just a personal grievance as most people would not care for those.

Emerald Bay never disappoints. This was our 2nd trip and i am ready to return! The beach is beautiful and the service is excellent! We are in our 60’s and did not feel over run with over served 20 year olds.

Everything is included and everything is wonderful. A beautiful setting, incredibly friendly and helpful staff, beautiful beach and pools, and delicious food. You will be sorry to leave and anxious to return.