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Ibis Strasbourg Centre Historique
3.9/547 Reviews
Tu-W, July 12-13, ~9 pm check-in. Horrible girl at desk—tall and thin with light brown hair and almond eyes. As the lone desk attendant, she ignored us while she finished writing something without acknowledging us. Then when she finally bothered to look up, she was very sour and acted like we were wasting her time. As she presented the credit card reader, she said to insert the card as I reflexively tried to tap it on the contactless icon as at nearly every other establishment. She repeated, “INSÉRER la carte,” like I was a jerk. After staying at 30 hotels during an extended tour of France, Italy, and Switzerland, it was definitely the rudest reception we’d ever gotten. Every other place was much more accommodating. She made me want to leave our room in a mess, though we did not. The breakfast attendant was also somewhat militant about checking room numbers and made people uncomfortable for being in the buffet line. Though it’s a good location, I’d recommend another place for better hospitality.
Hôtel Cour du Corbeau Strasbourg - MGallery
4.6/585 Reviews
Bourse-Esplanade
Self-driving tourists can first send email to the hotel and then follow the information to the hotel. kind of hard. $ 30euro valet parking is also available. The hotel itself is beautiful and gorgeous, the breakfast is delicious, and there are many places to take pictures.
Strasbourg - Centre
4/5104 Reviews
We arrived at the hotel midday on the 28th of December, checked in a bit late (I was told the room was not ready). Was not annoyed at all though, the receptionists were really friendly and chatty. They helped us through with anything we asked for, cannot complain about anything. The room was a bit ”isolated” from the other rooms which was a nice bonus! Closed garage just next to the hotel for a reasonable price was also a bonus. If there would be something for me to suggest that could get improved, that would be the wifi signal in the room. I guess that was due to the fact that it was a bit isolated, perhaps an extra access point would make the job perfect. Still, I browsed the internet just fine, had to move a bit from the bed to the desk. Location-wise, it's only 15' walk from the historical town center and a 10' minute walk from a mall. Thank you all over there, looking forward to seeing you again if I show up again soon!
Hôtel Diana Dauphine
4.1/571 Reviews
Bourse-Esplanade
This is one of the most underwhelming hotels I have stayed in. Pro’s: location is on tramline and a close walk to attractions. Staff were accommodating and the breakfast is good. Cons: if your room faces the street it is incredibly loud. Bring earplugs. Horns, tram, screaming. Pillows are hard, no plug anywhere near the bed to charge a phone. Dim lights/no overhead light. The room was painted very dark/no pictures on walls. Not cheerful at all. The hallway was red and looked like a toddler painted it. There were nice touches like a free chocolate but this place misses the mark.
Nemea Appart Hotel Elypseo Strasbourg Port
3.7/571 Reviews
No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗
Hotel les Haras
4.5/568 Reviews
Bourse-Esplanade
I stayed at Hotel les Haras for 3 nights and had a lovely stay. It is across the river just a few blocks from Petite France and the old town. It is a 15 mins. walk from the train station. So everything is close, but you are just outside the centre so it feels really quiet and peaceful. It is near the teaching hospital and the cave historique des hospices de strasbourg (old wine cellar) is worth popping by and is very close. There are also several excellent and affordable restaurants within steps of the hotel - less touristy than the ones near the cathedral. I chose this hotel because hotel guests have access to the spa area/pool for 1 hour daily and this was a highlight of my stay. You do have to reserve a time slot, but I would usually book it on the same day and whatever time I wanted was available. Sometimes I had the facilities to myself, and at maximum there were 3 other people there. The swimming pool is heated and beautifully designed. It is peaceful but big enough you can actually swim some laps. There is also a Finnish sauna, steam room, showers, and one of those buckets where you pull the cord and it dumps cold water on you. Then there is a relaxation area with chairs, loungers, blankets and tea. Just blissful!! If you want to stay over 1 hour, it is 25 euros but I also did not feel they were strict and timing your stay to the minute. I did not use the gym but took a peek and it is small without any mirrors, but has some basic equipment if you need (cardio machines, free weights). They let me borrow the pilates mat as I prefer to workout in my room so that I can use videos from my laptop. When I checked in, I was shocked to see my room was not cleaned and was a mess from the previous guest. I was surprised at the oversight. I would also say the woman who checked me in was not particularly warm. She just gave me my key and did not make any small talk whatsoever (e.g. asking where I came from/how the flight was etc). So my first impression was not the best. But there was a staff member in the hallway, so I told them my room was not ready and she quickly fixed the situation. At first, she said I can wait and they will clean it. But I was annoyed as I had been traveling almost 24 hours (flight to CDG then taxi to train station then train then 15 mins walk in the heat) and just wanted to rest and shower. Plus, it was after 3pm which is the designated check-in time. It's not like I arrived early. Thankfully, they found me another room and immediately took me there and were apologetic. I did not require much assistance from the concierge as I already had things planned out. I did not eat their breakfast, as I preferred to go to different cafes nearby to try their baked goods and coffee. I did enjoy sitting in the courtyard and reading. Front desk staff (a kind man, didn't get his name) were helpful when I needed to borrow a universal adapter. The room itself (the basic queen room) was near perfect. Everything you need and would expect

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