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5 star

The St. Regis Toronto
4.3/5128 Reviews

The St. Regis Toronto

Downtown Toronto Toronto|1.25km from Clarence Square
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

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Business travel

The St. Regis Toronto
4.3/5128 Reviews

The St. Regis Toronto

Downtown Toronto Toronto|1.25km from Clarence Square
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

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Explore Guest Reviews of Hotels in Toronto

Searching for hotels near Clarence Square? Compare room rates and reviews to find your ideal stay.
Toronto Marriott City Centre Hotel
4.3/5126 Reviews
Downtown Toronto
Was okay. Not great, not terrible, could be better. Pros Location. Close to restaurants, CN Tower, Ripley’s Aquarium. Starbucks in building Comfy bed Housekeeping comes daily Quiet Cons Not all rooms have couch/sofa bed Bathroom door doesn’t have a lock, it’s a sliding door No blackout shades so room gets bright as som comes up $50 to valet and 35 to park at a lot around the corner Our bathroom didn’t feel clean, had a smell Hotel seems more for business not for couples or family Pool area is in lower level, doesn’t look like pictures, no window Dirty dishes from room service from another room was in the hall for 3 days and no one picked it up I had requested a higher floor room, asked for a room with a sofa bed…and extra towels. I got none of the requested. Was offered a cot. Sometimes you get back from excursions you want to kick off your shoes and relax on couch with your other half not get in the bed all sweaty and dirty…we got a room with a single chair. The cot was so uncomfortable with a huge dip in the middle. Room on 2nd floor had a view of valet. No extra towels provided. Only gave you new water bottles on first day. I felt like the room was overpriced. Bathroom had a smell to it. Mildew maybe? Couldn’t pinpoint the smell.
Residence Inn by Marriott Toronto Downtown / Entertainment District
4.3/5119 Reviews
Entertainment District
Great location. Walked everywhere. Hotel itself is a bit past its prime- and a bit tight in the lobby- breakfast was a tight squeeze (they even put the coffee right at the front door- nearly blocking the entrance!). But the room was roomy. It's great to have this much space and be downtown. Was nice location for all of downtown and we walked back from our sunset boat cruise- was nice to be near the lake for that. Definitely recommend but note that it is an older Residence Inn.
Hyatt Regency Toronto
4.2/5112 Reviews
Entertainment District
The check-in time at the Hyatt was 4:00 pm, which was later than I've been in contact with other hotels. Fortunately, the check-out time is 12:00, which is better than 11:00 in some hotels. The front desk of the hotel took down my mobile number and told me: If the room is ready in advance, I will be called. Unfortunately, no call was received. Check in after 4:00, the front desk calls the room and asks what else you need, such as water, coffee, etc.
Ace Hotel Toronto
4.4/581 Reviews
Fashion District
This is an update to a previous review. We travel a good deal and have decided to only write a review when we really think things are exceptional. This is just to say that since our rave review we have been back a number of times, both as a family and alone, and nothing about the hotel has let us down. The hotel and service staff are next level. The design, comfort, cleanliness, food/bar offerings and location are fantastic. We are sensitive to indoor air quality and that part is never a problem at the ACE. Best of all we always have a great sleep. Thanks again Ace hotel for giving these ex-Torontonians a place we really look forward to coming to. It’s really our favourite hotel in the city.
Bisha Hotel Toronto
4.5/5108 Reviews
Entertainment District
We found the hotel to be beautiful, our room elegant and spacious. The location is an easy walk to everywhere we wanted to go and close to the train station. We loved the food and drinks in the hotels restaurants and bar. It was a great trip! Bonus, the view from the hotel's 44th floor was the best we found in Toronto!
Sutton Place Hotel Toronto
4.6/5106 Reviews
Entertainment District
Very good, friendly service staff and super clean. The location is also very good. There are 24-hour shops nearby. It is highly recommended for everyone to book, but there is no restaurant in the hotel, so there is no way to order breakfast

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