My mum and I went to this hotel together and had a wonderful time. She has MS and is in need of accessible facilities, there were plenty of lifts inside the building as well as many accessible toilets available around the hotel. Outside there are plenty of ramp options, sometimes the only option is a ramp which is usable by all. Furthermore, the hotel is right on the promenade and we could 'easily' get from the hotel to the beach so we could go in the sea and come back and relax on the hotel sunbeds. There are plenty of sunbeds to go around as well as a huge pool. The pool is not heated which did not bother us as we used it to cool down and lounge in our pool ring. It gets very deep at 1.7m and at it's shallowest, minus the stairs, it is 1.1m so children cannot be left unsupervised. At the back of the hotel there is a childrens pool and family area with a kids playset. The kids pool has fun rainbow sprinkler things but is not made for children over the age of about 5/6years old. The bedrooms have brilliant showers, incredibly high water pressure, they are well kept and presentable with plenty of shower gel and shampoo on hand. Bring your own conditioner and moisturiser as only one small sample bottle of each is provided as opposed to the large bottles drilled into thw wall of shower gel and shampoo. The safe is easy to use and understand. There is a fridge in the room. With regards to the TV we had to ask for access to English TV, once we got it we could watch BBC. The wifi is quite useless in the bedroom and basically anywhere but the reception and office area, however there is a lot of seating here is you need to get work done. There were plenty of office workers on holiday doing bits on their computers downstairs. There is no wired connection to the internet and TV's are not connected via wire which makes the netflix feature redundant and useless. Food is gorgeous, there is a chef making fresh omeletes and fried eggs to order at breakfast and freshly grilled meat at dinner. Plenty of fruit, pastry and salad options both at breakfast and dinner. Every night there is a brand new selection of foods, so you are spoiled for choice. I have food sensory issues from my autism and I there would be plain pasta out for me to enjoy if necessary, there was always a plain bread station and due to it being a buffet, I had full control over what went on my plate. I am quite adventurous with my foods though and ended up trying most things and I can say hand on my heart, 95% of foods I tried I loved. My only real qualm with the hotel was the mattresses, they were old and very used, on the last day mum and I saw someone else complain about them and got their mattress changed, we did not think to so this, I wish we had. The mattress were not unusable but past their prime and gave me a bad back. The hotel gym is small but has one of each of the main equipments, a punching bag, two weights racks, a treadmill, a cross trainer, a machine trainer, legs pu
Excellent
56 Reviews