Hotels near Taquilla Oficial Zona Arqueológica de Tulum (Taquilla Ruinas Tulum) in Tulum

The rooms are very nice and clean, nothing to complain about the accommodation aspect, it was perfect. The downsides concern: the accessibility of the hotel if you do not have a rental vehicle, the non-existent friendliness of the staff (small exception for one of the receptionists only), restaurant and bar closed, only 1 maintained swimming pool out of the 3 ...

The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.

My wife and I enjoyed a wonderful 2 weeks here for our honeymoon. We stayed in villa 2 , room was big , great super king-size bed. The pool and views of the sea are amazing. Food wasn't great which is why I rated 4 stars. Everything else was amazing, the staff couldn't do enough for you, big mention to Francisco, Noemi, Jorge , and Freddy who catered to our every need, we can't thank them enough for their speedy service and attentiveness. Also a shout out to the entertainment staff Gio and Tati. To all the staff thank you so much for making our honeymoon so special. Love from Ireland to you all.

Super sad about this experience, we choose this hotel accordong to the reviews but during our stay we totally don’t get why people recommend this hotel. The staff probably doesn’t know what hospitality means. Our room was dirty when we arrived, the pool is full of leaves all the time, the bed is very uncomfortable and the pillows - it feels like they are full of clothes, like jeans or jackets - not any of pillow material :) :) :) The first night there was a party near the hotel and the music was extremely loud, so we couldn’t sleep, next morning at the front desk they said “what music? There is no music, we didn’t hear it”. We left tips for the houskeeper for celaning, but when we got back to the hotel - the tips were taken, and the trash bin was left full, the sink was dirty and our wet towells were taken from the floor and put back on the shelf :) :) i know it, because I used it before I left, it was wet in the same place and taken from the floor (front desk told us to leave them on the floor if we want to get our towells changed) :) day after - we left our hotel at 8:30, get back - 3:30 no evidence that houskeeping was in our room. Ow, and I didn’t hear “sorry for that” once, front desk manager seems polite but doesn’t help with anything. If you want a pool towel you can only get one a day, and some of them are ripped and discoloured :) So this hotel is totally not worth the price or the reviews that it has. I stayed in Tulum for the same price in another hotel and got amazing experience. So be aware before spending your money ! :)

On the day of the check-in, it was the birthday of my husband. I told the front desk but they didn’t prepare any small cake. The room is ok but without a hair dryer, and it was not available. The breakfast was good.

With a stay at Unico Hotel Riviera Maya - Adults Only - All Inclusive in Kantenah, you'll be on the beach, within a 15-minute drive of Akumal Beach and Cenote Azul. This luxury property is 11.9 mi (19.2 km) from Xel-Há Park and 7.2 mi (11.5 km) from Half Moon Bay.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Cueva Siete, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11 AM.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this property consist of a conference center and 13 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 448 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

The staff is amazing! Our visit was over Chris**as. We stayed in the adventure penthouse with the suspension bridge access. Unfortunately and very unexpected the restaurant was not open. I inquired about making reservations for Chris**as Eve and Chris**as.. I was not informed that it was closed. That was the only disappoin**ent and inconvenience. You will need a taxi or take a bike to get supplies. Town is close and a nice adventure 😉. They provide cookware for the stove top. The stairs connect each floor. When it rains they get very slippery. My husband slipped and fell, be very careful The rooms are beautiful. Everything you need even big spray! Use it!!!! We were not a big fan of the rainshower over the tub with no curtain. Everything gets wet and the floors get slick so you end up using the towel to dry the floors. The private rooftop space with the plunge pool is amazing. The pool swing needs updating. The bikes to town were the best. We also did the beach. We definitely want to explore more next time. Rubi is definitely a very special place. If the restaurant would have been open it would have been perfect! The new airport opened in Tulum. That will make it easier.. It is down a bumpy dirt road. We had difficult time getting a cab to bring us back when we went into town for dinner. Need a van or SUV. Make sure you arrange this ahead of time.. It was the little hiccups that made the experience that much more special. We are very easy going so we made the best of it. We look forward to returning and experiencing Baxale..

My boyfriend and I stayed at Nerea for 3 nights in the middle of September 2023. We rented a car and drove from the Cancun airport to Tulum, which took about 1.5 hours. If you plan to drive yourself, familiarize yourself with the location of the hotel because there is no signage off the main highway and it's likely your cell phone wifi won't work. The hotel is chic, peaceful, and exclusive. We felt like the only ones there, even though the hotel was probably at half occupancy. Isabel at the front desk welcomed us and made us feel at home. She gave us a very thorough tour of the property and our room (plus we got delicious a non-alcoholic welcome drink!) Our room had a partial ocean-view and was above the pool. Pretty quiet, although we did hear a little foot traffic from the room directly above us. The bed was comfortable, however something was a little off-balance, meaning every time I flipped around while laying down, it made a noise. Again, not bad enough for me to say anything, but I'm really easy-going so it may be more of an issue for others. There's not a ton of privacy between the bathroom and the bedroom area. Personally, I didn't mind this. But my boyfriend would have liked to keep a little more ”mystery.” LOVED the shower. Didn't use the tub, but it looked relaxing. The lotion they stock in the room is really nice. And double sinks!! A must, in my opinion. The room has a mini bar with some water, soft drinks, and a few beers and can be re-stocked each day if you'd like. Take advantage of it!! They include breakfast with your stay, which is a nice touch and yummy. The beach is small but again, super private which I loved. The sea**** during our stay was not bad at all. My boyfriend and I enjoyed the complimentary kayaks one day. THE BEST PART is that there is a cenote within walking distance of the hotel! Literally, a 3 minute walk down the road. It's $10 to access it, probably more if you want snorkel gear (we did not.) My advice to the hotel is strike a deal with the people who operate the cenote and offer complimentary access for your guests for the duration of their stay. We didn't bring any pesos with us (rookie mistake) but luckily the front desk will exchange up to $60/day during your stay. I think they had an exchange rate of $16. The only con (and it's likely not a con for everyone) is that the location of the hotel is about 30 minutes from the Hotel Zone where all of the beach clubs & trendy restaurants are. Luckily, we had a car and could avoid what I imagine are massively expensive taxi rides. We drove to the hotel zone twice and into city center multiple times (city center is only about 15 min away.) Driving to/around the hotel zone is insane and I can't imagine what it's like in high season. If the party vibe is your thing, stay in the hotel zone so that you don't have to really drive anywhere. If you want a calm and peaceful stay in Tulum, I can't imagine a better place to do it than Nerea. It was my hands-dow

The Villa Pescadores Tulum provides a great place for travelers to relax after a busy day. The Villa Pescadores Tulum offers a pleasant stay in Tulum for those traveling for business or leisure.The hotel is approximately 47km away from Tulum International Airport. Tulum International Airport is approximately 47km away by road. There is no shortage of things to see in the area, with the Santa Rosa tour tulum, Xaman-Ha Connections Private Tours and Lupita Tours all nearby.This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.

Located in Tulum (Zona Hotelera), Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This spa hotel is 6.7 mi (10.8 km) from Tulum Mayan Ruins and 4.4 mi (7.1 km) from Playa Paraiso.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.Grab a bite at Caracol Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 23 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and desks.