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Holiday Inn Express Birmingham - Walsall
4.2/5119 Reviews
What a fabulous experience at this Holiday Inn Express! From the moment we entered we were welcomed with cheery staff who were always smiling and only too happy to help. The Hotel is very clean! Obviously the carpet will have some marks but you can see that they have gone to great lengths to try and remove these. Our room was so clean. The bed linen was pure white and the towels were almost new and very clean and fluffy. (The only downside are the room doors) As the rooms all have to have fire doors it is a little stressful every time a door has to be slammed shut! Be it morning, noon or night there is no option but to slam the door as it doesn't lock otherwise (Room 131 which I did report) Breakfast was all you would need and different options to accommodate everyone. I am Coeliac and was given GF cereal and GF bread toasted separately in the kitchen and covered in cling film to bring to the table obviously reducing the cross contamination issue. What a great relief! My only criticism would be how long it takes to order food through the day, this takes a while and reduces the availability of staff to serve from the bar, but not a biggie. Would definitely recommend this place and highly commend the staff for such wonderful Customer Service obviously guided by good Management.
Metro Inns Walsall
3.2/5116 Reviews
My husband is disabled and when asked if he had any special requirements, when booking, he said he was disabled. So they accepted the booking and took the money (for 2 nights) On arrival we given a 2nd floor room which was fine until we were told the lift wasn't working. My poor husband had to literally drag himself up 2 floors and I had to drag the luggage (we have a lot because of my husband's disabilities) I am very grateful to the young men who helped me when I almost fell backwards down the stairs and they took the luggage for us but there was no offer of help from staff! When I asked if there was a ground floor room I was told no. I asked how long the lift had been out of order and I was told ”For a long time.” When I said they shouldn't have taken our money knowing about my husband and the lift the receptionist said there would be a room on the ground floor today (the 2nd day) but not until 12 o'clock. We will be out but we will see what happens when we get back later today. The 1 star rating is for the clean room. Nowhere for breakfast, they've stopped that!!! 😤
Barons Court Hotel Walsall
3.3/5108 Reviews
It’s not that bad, I definitely think some of the other reviews are harsh. If I could give a 3.5 I would. As it’s definitely better than average but not quite as good as very good. Stayed for one night and yes it does look a bit tired. It just needs a little refurbishment. But the room was decent the bed reasonably comfortable and cleanliness well a little more attention and it would be perfect. The breakfast was ok not the best but certainly not the worst. The only thing watch the yoghurts as they were 2 days out of date. But yes to sum up one night maybe two a fine stay any longer then yes maybe look elsewhere.
Walsall Town Centre
4.4/542 Reviews
Friendly and warm welcome from Courtney on the front desk. Checking in was a breeze and directions to my room were so easy to follow a toddler couldve understood. She was incredibly professional. Room was awesome; plenty of space, clean, up to date decor and a really comfortable bed. Food was great; plenty of choices both for evening meals and breakfast. Would stay again. Cheers!
Village Hotel Birmingham Walsall
3.8/5102 Reviews
For £120 myself and partner stayed in a very comfort and clean room on a Saturday night. Included in the package as a village member (membership free) was a £50 food voucher, gym and pool access, breakfast and large TV in room with SKY sports. The food was excellent and couldn't squeeze a dessert in the portions were that generous. The bar and staff had a fantastic atmosphere and we didn't feel any need to venture out of the hotel in the evening.

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