106 Reviews
Holiday Inn San Diego Bayside, an IHG Hotel
San Diego Intl. Airport Area San Diego|0.22km from American Sea Food Co
Just returned from a 7 night stay at this hotel. They are in a great location close to downtown and other popular attractions. Lots of parking. Fun things to do on-site including a pool and mini golf. Great view from our room. However, we were promised maid service every 5th day of our stay. On the 4th day, we stopped by the front desk to make sure our room was on the list to be cleaned the next day. They assured us it would be. It wasn’t. When we inquired we were basically told too bad, we have other rooms to clean that take priority. So we were left with a stack of dirty towels and overflowing garbage cans in our room. They promised to clean the room the next day. They didn’t. Again, no apologies or reasonable explanation as to why. Long story short, our room was not cleaned the entirety of our visit even after multiple requests and the promise that it would be done on the 5th day. If they are not able to clean the rooms of guests, it then made us wonder how well the rooms are cleaned after people check out… Because of the hotels inability to offer maid service, we would not stay here again. If you’re okay with keeping stacks of dirty towels and overflowing trash cans in your room then this hotel would be for you. For our next visit, we’ll stick with a private rental where we know the expectation is to do our own maid service
Outstanding
3191 Reviews