Wellington Central Hotels with Airport pickup service

Have stayed at this Ibis in central Wellington twice now, and it never disappoints = you know just what you'll get; clean and functional spaces, rooms, bathrooms etc. Breakfast was very good also, and plentiful. Pleasant staff throughout also; an all-round positive experience as part of work travels. Although Ibis is predominantly a budget hotel brand elsewhere in the world, such as Europe - this hotel is priced for location, and the local market; hence mid-range.

The floor height of the room is low and oppressive, the bathroom scale does not work, other supporting facilities are OK! There are special juices for breakfast, great! The food options include porridge but the taste is generally appropriate, other foods are ok!

I agree with one reviewer that it was dark. My room had windows but they faced the inside of the building so very little light could get into the room. It is an old building with ”character” and comes with a small kitchen. The TV was okay but stations limited to anything to get excited about. Grocery nearby as well as MANY restaurants. It is a distance from the ferry so a taxi is required. There were 3 packets of instant coffee and not replenished for the second day; use tea instead! I loved having the washer and dryer and having talked to the young man at the desk I had no problem using them. FYI the desk closes 8pm and the front door is locked so if you are out after that, be sure you know how to get in! There isn't anyone at the desk in the morning until 9am, so if you need a taxi have a plan. I had a bit of an issue but calling from the room to a ”contact person” who called for the taxi worked. My trip organizer booked for me so I have no idea the pricing and whether it was ”fair”.

I have just had a one night stay at this hotel and splurged on a Junior Suite which was well worth it. The room was beautiful...better than the photos suggested which is really unusual!! Due to current low staffing levels (the bane of hospitality everywhere atm) they currently don't offer valet parking and this was the low-light of the stay. Obviously I completely understand the staffing issues but.... On arrival (at approx 10.30pm due to a 4+ hour ferry delay) I was dismayed to find the doors locked but staff were available to let me in. I unloaded and my bags were taken to my room and I had to park the car myself. Other than being really tired and not up for negotiating Wellington CBD's notorious one way system to get to the car-park, this was fine and not usually something I would gripe about. The car-park is actually directly attached to the hotel which is perfect, but I had to drive around the block in a counter-intuitive manner to get to the car-park. I knowingly drove the wrong way down a 1-way St to make my life easier as it was okay to do it at that time of night with deserted streets. An hour or so later I called for room service (several times) and no-one answered the phone on any occasion. I knew they were short-staffed so no problem, I wandered down to reception to order a meal. I had the chicken laksa which was nice. The midday check out was wonderful and check-out was seamless. But I had a major issue getting out of the car-park and I'm not sure if this is my fault or the Hiltons fault. On arrival I was given an information sheet regarding the parking and this included the exit code. I committed this to memory and off I went. However, on entering the code at the car-park exit point the barrier did not rise. Traffic built up behind me rapidly and my blood pressure and stress levels ramped up accordingly. I had the correct code and on subsequent attempts to get out, tried the code followed by the # key and also tried the code followed by the tick/green light key but no dice. I tried calling reception but got no answer and was just about in tears when a kind man (about 5 cars back on a narrow exit point in a typical inner city parking building) walked down and used his card to let me out. Thank god for him whoever he was. This was really stressful as I had been on the road for 2 weeks and was about to embark on the last leg of my journey and just didn't need the stress. I was particularly annoyed they did not answer the phone when I called. I called a 2nd time but by the time I got some-one on the phone the good samaritan had let me out. I definitely had the correct code to exit the car-park but was not aware I needed to press the tick/green key afterwards (although...I did try this and it didn't work... I may have entered this final step too late because I didn't know it was needed). I can't recall seeing this instruction on the info sheet I was given. Hence...it may have been my fault...or not?? Either

It's close to Queen's Wharf. The rooms are large and tall. The outer building is very European style. Arrive, very good feeling, if the price can still be recommended

Apartment-style, parking behind, you can't go wrong with the navigation. The parking and reception are on the top floor, and the exit on the first floor is the commercial street. Apartment-style hotel, full kitchen equipment, washing machine dryer, and a supermarket nearby, very convenient.

I was so impressed with the reception staff, who were friendly, accommodating and professional. Claudia and Ella went out of their way to help, and did it with a smile. Claudia met us to drop off a key for the car park, which was very thoughtful as my mother can't walk far these days. Our room is lovely, so central, modern and fresh. Great to just step out the door, and be so close to the shops and other activities...its just a hop skip and a jump from the cable car. Given the 5 star treatment we've received, I would definitely stay here again, when next visiting Wellington. I will also consider booking a Quay hotel when traveling around NZ. Thanks again to Ella and Claudia!

Great location and very friendly and helpful staff. Check in was a breeze, and we were allocated a room as requested, in a quiet zone of the hotel. Although on a steep hill, the elevator down the street level was a bonus. After a long day, we used the room service and can highly recommend the Haloumi Burger for something different. But please have a Club Sandwich on the menu in the future. The bed was terrific and we had a great sleep. Breakfast (included in our room tariff) was great. A take away container of fresh fruit offered was a nice bonus. Will I/We stay here again? Yes. Sure will.

Couldn't ask for a better location. An elevator from the lobby to Lampton Quay made it so easy for shopping. Staff shortages due to covid were still evident but any staff we did have contact with were friendly and helpful. The staff member servicing the rooms asked if we wanted our rooms serviced but we said no as there is no need when it's only a two night stay. The cafe and bar had restricted hours again due to staff shortages. However the buffet breakfast was very good.

I always enjoy my stay here:-), such a lovely lady at the desk!