This property is listed as a 4 stars but this does not worth it at all.... The property is tired, the room was ok and spacious as we stayed in a Superior, but the bathroom needs to be refreshed.
The spa area is very basic and eventhouigh they charge a lot of money, you don't get the usual amenities (i was not provided a robe, nor sleepers.... Nothing). The pool area is very old, there is no one watching it even during kids time which was concerning. It is wet and slippery everywhere. The corridor flooring to the changing room is dark with mold as it is all wet all the time.
The food is not good, honestly even the caesar salade is not good... I would not go there to eat. Plus it's not a proper restaurant, you are served in a banquet hall room, some chairs are banquet chairs...
The breakfast is ok but there was way too many ppl for the amnount of food so one day it was a bit of a battle to get something.
There is NO staff... I mean nor near enough, you wait so long for everything (including buffet to be restock).
All in all it was a poor stay, we would not recommend this property if someone is expecting a 4 star, and also this hotel should not be VIP. This is really far from the other VIP properties we stayed in.