InterContinental Wuxi Taihu New City

The hotel environment is very good. Anna at the front desk is very considerate. She takes the initiative to add WeChat and solves any problems immediately. The lobby is very clean and well-decorated. The hotel staff are very enthusiastic.

After reading the reviews, I decided to choose this hotel to invite friends to Wuxi to see the cherry blossoms. I contacted the hotel in advance and wanted to create a surprise for my friend. James, the manager on duty that day, quickly called me and added me as a WeChat friend. He carefully recorded my thoughts and made arrangements with the team. When checking in, I basically followed the plan detail by detail, until my friend screamed when he checked into the room. In the executive lounge that night, Miss Thea specially brought us a second wave of surprises. Beautiful cocktails showed Thea's skills. Another waiter in the executive lounge, Miss Chen Yao, was very patient and meticulous, making tea and pouring wine for us. The day of check-in was Sunday, there were fewer guests, and the overall service was very good. The breakfast the next day was also very meticulous. The service was very good, including serving coffee and tea. The guy at the egg stall who made omelette eggs was very good at it. Ohm The eggs are perfectly shaped. On the night we checked in, we also asked for latex pillows and slow elastic pillows, which were quickly delivered to the room by a waiter. There seemed to be a lot of new guests checking in on Monday. With many guests and few staff, there were some problems with housekeeping the next day. Fortunately, room manager Wendy handled the matter in a timely and appropriate manner, demonstrating her senior professionalism. I believe that with time, the service at InterContinental Taihu New City will get better and better. Wendy also reminded us of the precautions for cherry blossom viewing, which saved us time and was a great value service! It was James' day off during our stay, and he has been online to care about our stay. After checking out on the third day, we met the young and handsome James in the lobby. Thank you for his care and meticulous service! I'm satisfied with the design, decoration and hardware configuration of the guest room, and it still feels like a new decoration. The two basins in the bathroom are very friendly. It’s a pity that it’s not a smart toilet. The linens are of good quality and the bathrobes are of good quality. The lotion has a rose scent, which is nice. There is a sewing box as a spare, which is really thoughtful. The gym is very good, but it's a pity that I didn't bring a swimsuit because the APP showed that the swimming pool was not available when booking. When I came to the hotel, I saw that the outdoor swimming pool was not available, but the indoor swimming pool was available. The water temperature was also good, 28℃, 14*5m, a little too small. . The lobby design is too simple and industrial style, nothing interesting. Outside the hotel is a continuous wetland park, and there is a free cherry blossom trail not far away. There is a free Jingui Park about three kilometers away, with a large-scale cherry blossom path. Ten kilometers away is the most famous Yuantouzhu, with the amazing Cherry Blossom Valley. There is a coastal city nearby, where you can go to eat, drink and shop. If I just want to come to the hotel to relax, I feel like I don’t have to go out. I can eat, drink, and exercise in the sauna. There are a few books in the room that I can read while applying the facial mask. The overall feeling is that it is a hotel that I would like to come back to again.

The newly opened Intercontinental Hotel has excellent environmental hygiene. The rooms and bathrooms are very large and very comfortable! The manager Xandy received us and gave us a lot of help and care during our three-day stay. Thank you!

The new hotel is excellent from facilities to services. The indoor swimming pool is open and the experience is great. Our little fat boy goes swimming for an hour every day. This time I booked an executive room. Needless to say, the room is of a high standard as always. I would like to commend the cocktails in the executive lounge, which can provide guests with cocktails of different flavors. What impressed me most this time was the hotel's service. The lobby manager Snow helped arrange a great accommodation experience. He also explained the hotel's facilities in detail when we checked in, which greatly facilitated our activities in the hotel. The surrounding area of ​​the hotel is also very quiet. It is highly recommended. I will choose this hotel next time I come to Wuxi!

Taking advantage of the small off-peak period before the Qingming Festival and the cherry blossom season, we set off from Shanghai for 1.5 hours, played the Water Margin of the Three Kingdoms that our children have longed for, and visited Nanchang Street. It is suitable for family travel. After looking at many hotels, I chose the relatively new InterContinental Hotel. Thanks to Ctrip for the discounted package, it was very cost-effective and the parking was very convenient. There were two underground floors and a lot of parking spaces. The gate concierge was very proactive, opening and closing the doors promptly when seeing the vehicle and helping to carry luggage. Check in was smooth and smooth. The room is not too big, it's quite satisfactory. I can't say it's great, nor is it too bad. The disadvantage is that the bed is a bit narrow, and the toilet in the bathroom does not have a smart lid. It should be cold in the winter. The experience is not good. The bathroom is quite large and the water temperature is warm. The water output is very good and very comfortable, but it is recommended to prepare disposable bath products. The towels are big and thick, nice. Although there was a slight hiccup during the check-in process, it was resolved smoothly through communication with Peter in the lobby. I would like to thank him again for his handling ability.

The newly built hotel has new and clean interiors and a Dyson hair dryer. The person who greeted us at the front desk was Xandy, and the service with a smile was very good. The buffet in the hotel was also super delicious!

The main reason I came here this time was to experience the newly opened hotel. The person who received me was Xiao Jin. The service was very good and very considerate. The overall feeling of the hotel was pretty good. The room was equipped with a Dyson hair dryer and the bathroom was quite big. It was not so good for a newly opened hotel. I forgot a Nivel air purifier and a coffee machine. It must be a newly opened hotel and things haven’t been fully arranged yet. I will come again next time!

A hotel with great attentive service. We also specially prepared welcome flower tulips for Goddess Day. I am very grateful to Mr. Chen at the hotel front desk for arriving at the hotel late and contacting us in advance to assist with check-in. It happened to be the night of my birthday. I specially decorated the room and prepared a birthday cake in advance. So thoughtful! The afternoon tea in the executive lounge is also a surprise. The appearance and taste are great, and the service is very attentive. Although there is no lake view, the sun shines in through the floor-to-ceiling windows, and the scenery is still very good! The buffet breakfast is one of the best among the hotels I have stayed in recently. It was a great weekend experience!

The first trip of the new year to Wuxi This hotel just opened, the service attitude is very good, the sound insulation effect is good, the big bed is comfortable, and the swimming pool on the fourth floor is great. Now there are less people and you can swim freely. The receptionist also gave me a small gift. In the first picture, there is a little tiger. I forgot it in the car and didn’t take any pictures.