Simple Capsule Home (Xi'an Shu Yuan Men)

The lady that runs it is nice and friendly, the location is very good, and it is very cheap. At the end of the day its a bed for the night so will do the job. However, it's nothing like most of the photos (see my photos for proof). It says there's 2 bathrooms but the 'second' is only accessed through the owner's bedroom and only has a toilet, the public one wasn't that nice and had some queues even in quiet season. Freezing cold showers when its -3°c outside were awful. The capsule is big enough, although don't expect any soundproofing, and the bed is basically a thin mat so not comfortable at all. It was hard to find; you have to call the owner to give you directions and let you in (I don't have a Chinese phone number so had to ask some kind strangers), and didn't get a response to messages I sent in advance asking for access code. Some of the 4-5* reviews here are clearly for different hotels (as seen by pics) so overall rating should be lower imo. Its difficult because its clear the lady is running this in her home and it's her livelihood, and she is very sweet, so I don't want to critique it too much, but honestly wouldn't stay again. You're literally staying in her apar**ent (that's been 'converted' by adding some capsules). It's very 'simple' as the title suggests, so I didn't have high expectations, but it is not as advertised in pictures, hard to find and an uncomfortable stay. It's fine for a night or two but I stayed 4 and would rather have payed a few yuan extra to stay somewhere nicer. Honestly, 2/5 is generous I'm sorry.

Excelent and affordable place to live but the only problem is its was very hard to find the location .. its was on the 2nd floor while i was searching on the street.. overall the it was very clean and very good … the boss was very friendly … very nice lady ..

There are too many people sleeping in this place to only have a small bathroom for 30 or more of them.

The Capsule hotel was located directly next to the South Gate of the Xi’An city wall. It is in a quaint little street. The location is perfect, but a bit difficult to find as there was no actual address. Once arrived, I called the service number and about 5 minutes later the attendant arrived. This is where it all went south. The pods were fine and sized appropriately. The issue is; there is not a proper door or gate to the capsules. Instead there is a thin bamboo screen that you can definitely see through. In fact, I was at direct eye height with a man in his capsule just in underwear. The lockers designated for each capsule did not contain a lock and were also filled with bedding and other items. The bathroom was, for lack of better terms, disgusting! Black mold crawled on the walls and the smell of mildew filled the air. The “sitting area” advertised on the website was simply a bench in the walkway. There were at least 15 capsules crammed into what would usually be a 1 or 2 bedroom apar**ent. The area was also VERY dark and not representative of the images from the website. I think if the bathroom, storage situation, lighting, and capsule doors received an extreme overhaul, it could be a nice place to stay. My friend and I decided to stay elsewhere because she did not feel safe staying in a capsule that ANYONE could look into at any time. Also, do not book this place if you do not have at least conversational mandarin level. The staff spoke NO English, but tried to be as helpful as possible.