Pullman Yueyang

1. Nice environment and facilities 2. Far from the city center, the surrounding area is desolate. 3. The hotel management is chaotic and does not match the Pullman brand at all: 1. The waiter knocked on the door at 7 o'clock on the first morning of the two days of stay, waking up the whole family. After opening the door, the waiter said that he knocked the wrong way, but did not express any apology 2. After taking a nap, the hotel called again half an hour later to wake me up, and asked if I had checked out and was in the room. The caller was asked to reply what was wrong with the hotel management. The guests who were resting normally were disturbed one after another, and there was no feedback until check-out 3. After check-out, the order was contacted by phone to inform that the room fee was not charged because of the mistake in the order, and asked to add WeChat to send a QR code to pay the room fee 4. Since WeChat was added, I complained about the situation described above. This time I received an apology call and asked to provide an address to send a mascot to the child. Considering that the child cried for a long time after being woken up that morning, I agreed 5. The most amazing thing is that I received a doll the next day after I got home. The hotel actually sent it by SF Express to pay on delivery! ! ! I'm afraid this palm-sized doll is not worth the 18 yuan postage! ! ! 4. The quality of the facilities in the parent-child room is not up to standard: When I checked into the room, I found that one of the brackets of the small tent was broken, and asked the staff to remove it as soon as possible, otherwise it might fall and hit the child.

It should be the best hotel in Yueyang. The location is a bit remote. There is no business around. You can order takeout. It is right by Dongting Lake. The scenery is good. It only takes more than ten minutes to drive from Yueyang Tower and Panda Garden. The hotel parking area is large, and the service attitude is very good. From the front desk to the ordinary waiters, they are very polite and respond promptly to any needs. The room size is suitable. Some toiletries need to be asked from the hotel. They will not be provided proactively. It may be due to local policies. It is recommended to live in the pool room on the first floor in summer. If you want to see the lake view at ordinary times, you can see some on the fourth floor. It is best to book an executive view room on the fifth floor or above. The breakfast is rich and replenished in time. It doesn't feel crowded even if it is full. The hotel's buffet dinner is not bad. The indoor swimming pool is good. The disadvantage is that the underground parking lot cannot go directly to the room. You have to go to the lobby on the second floor first and then change the elevator, which is not very convenient. Ask the hotel for a children's toiletries set, and give adults toothpaste and toothbrush. The children's playground is too small, with nothing but slides, and no one to manage it. The stairs are not well padded, which poses a safety hazard. When I was playing with my own children, I saw unattended children climbing up high without any staff to stop them, which was quite dangerous.

Environment: Very good, by the Dongting Lake, quiet Hygiene: Also very good, bedding and other things are quite new Facilities: There is an outdoor swimming pool outside, but it was too cold on May Day and it was not open Service: Very good

The hotel covers a large area, the rooms are spacious and clean, parking is convenient, the breakfast is varied, and the service staff are of high quality. Although the location is a bit off, it can be seen that it is a hotel with good business in Yueyang (full room). This trip was rushed and I didn't have time to experience it in depth. I hope to have a chance to visit it again😄

After checking in, I was immediately upgraded to an executive king-size bed. The hotel environment and facilities are very good, the service is very professional, the staff I met are very polite and professional, and the surrounding garden environment is suitable for friends with cars.

The only advantage: the room is relatively large Location: There are no shops in front of the village or behind, and there are no restaurants or shops within a radius of two kilometers. Hotel hygiene: Poor. I checked in and went out for fun. When I returned to the hotel in the evening, there was a small spider on the bed. I got it out myself. There were worms in the bathroom and playing cards under the bed. Catering: Buffet breakfast is terrible The most important thing is that the child didn’t know what he was bitten by. He kept complaining that it was itchy. Only then did he realize that his feet were swollen. I was really angry. I will never stay in a five-star hotel again, it’s disgusting🤢