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Explore Guest Reviews of Hotels in Zaragoza

Searching for hotels near Casa Palacio de Huarte? Compare room rates and reviews to find your ideal stay.
Aparthotel Los Girasoles
4.3/538 Reviews
Old Town
Great location, just minutes from most of the major attractions, Restaurants and the Bus to/from Delicias Station is right outside. Entrance Foyer is very much like a Hotel. Good Gym, but Pool wasn't available as it was too cold, even though their website said it was. We had a large Apartment on the 1st floor. At first glance it looked really nice, but after a few minutes, you realised that it was of very poor quality - Kitchen was old, cheap Crockery (pyrex), pans with broken handles; you had to run the hot tap for over a minute before any hot water came out - a tremendous waste of resource, especially with a drought in the region. It took 2 days for someone to come and open the inroom safe for us. You have to ask for the basic of appliances - Kettle, Toaster, etc. Bathroom extractor fan did not work and there was no visible signs of a smoke detector either. There were works of some sort going on, but we weren't pre-warned of the noise. We complained several times to the Staff, but they didn't seem bothered. Even the Manager laughed at some of our issues. They did buy us some new pans - I can only imagine, that the 'spare' pans they did have for other Apartments were of the same poor quality, so they had to buy us new ones. Overall, a great location and the Apartment had a very comfortable bed - alas, the quality of the Apartment was very poor and nowhere near the expectations of a 4* establishment.
Ibis Styles Zaragoza Ramiro I
4.2/545 Reviews
Old Town
This hotel needs an urgent refurb. It looks like an old Soviet tower block and the rooms are a reflection of that. Dirty marks on the walls, dated furniture, no duvet on the bed just a sheet. Can't even sit on the bed because there's one pillow which makes it very uncomfortable. The TV positioned in an angle instead of being opposite to the TV. Bathroom old and dated. The noise level unacceptable too. You can hear everything outside, every time someone opens or closes the door. Never again!
Hotel Pilar Plaza
4.2/5116 Reviews
Old Town
This small but charming Boutique hotel has everything you need to have a great stay in Zaragoza- Its clean, comfortable, inexpensive, and centrally located! We stayed in a small but comfortable double bed room with spectacular views of the Church and main square. Loved the quirky artistic decor, front desk staff very polite and pleasant, gave us useful tips and were friendly and accommodating. Tourism office right next door, lots of shopping and great restaurants all around- we only stayed one night but we made the most of our time there. Very walkable and good bus/taxi system if you need it. The Pilar Plaza Hotel was a great choice and I highly recommend - as well as the City itself- Zaragoza is a wonderful place to visit!!
Hotel Paris Centro
3.1/522 Reviews
Old Town
It was good ... but not phenomenal. The room was not ventilated nor with open windows. Towards a soaking heat, though the outdoor time was great. I asked for air conditioning, but they told me that it couldn't yet be activated ... I didn't understand anything. But as location is good.
Hotel Palafox
4.2/577 Reviews
Old Town
The breakfast is very good, the freshly squeezed orange juice is very good, the fruit bread and the local ham are also very good, the breakfast can get full marks, the hotel is an old hotel, so the facilities are still relatively old, the suites are not very spacious, but the lobby is very grand and the restaurant is good . The room is just average.
Hotel Avenida
4.2/563 Reviews
Old Town
Having my sleep abruptly interrupted just after 8 AM in the morning by three very loud knocks on my bedroom door. My first instinct was we must be evacuating and so I've seldom shot out of bed so fast and opened the door thinking my life was is imminent danger to be told by the cleaning lady that it was her who knocked and her job is cleaning. It's just gone 8 O' Clock in the morning and the cleaning lady has abruptly woken me and check-out is 11:30AM. I told her I didn't understand why she would do that and I got the shoulder shrug and a sorry. I rang reception to complain that my sleep was abruptly interrupted and was informed by Reception that it was a mistake and she would talk to the Manager and ring me back. With no hope of more sleep to be had we got ready and packed our things and went to Reception. At Reception I was told she had spoken to the Manager and it was a mistake and that the next time I stay they will waive the Parking Charge. I said if you were genuinely acknowledging the mistake and wanted to make a goodwill gesture the Parking Fee could be waived on this visit. I was told it was not possible. I don't think that means it was impossible just that we admit we made a 'mistake' and if you are willing to spend more of your money with us we will then make a goodwill gesture. So now it's a case of not only was the service bad due to a 'mistake' I am having my intelligence insulted also. This is also a ruse used by disreputable people to keep coining it in. Anyhow I said there won't be a next time and I asked if it was Hotel Policy to wake Guests who haven't breakfast booked. The cognitive decline in her ability to understand English was so fast I was not concerned for her well-being. That vacant look when someone has slipped into neutral. So here we have a Customer paying over €100 who has his complaint acknowledged and we will make it right the next time you stay if ever. I won't as I paid for a good night's sleep and didn't get it.

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