Hotels With Wifi in Riau Islands, Indonesia

This place sounds absolutely lovely for a peaceful escape. It seems like the perfect spot to unwind by the ocean. While there may not be many shops nearby, the beautiful beach itself sounds like a fantastic draw. It's great to know there are quiet havens like this for a truly relaxing getaway. I can already picture myself enjoying the serene atmosphere.

Mixed Experience Due to Front Desk Issue We stayed as a family and booked 3 rooms in total. Upon arrival, only 1 room was ready for check-in, which was understandable, so we left to go shopping while the other rooms were prepared. When we came back at around 8:30pm, we checked in to the remaining 2 rooms and were given only 1 access card for one room, and 2 access cards for the other room. When I asked the staff why there was only 1 card for the room, she pointed to my child, which confused me. I even reconfirmed: “Does the child not need an access card?” She told me yes, so we went ahead believing everything was in order. The next day during check-out, we were told by another staff member that we were missing an access card and that two were issued in the system. She insisted that we had lost the card. I explained the situation calmly, but it didn’t seem to matter. After almost 10-15 minutes of going back and forth, I told her to check the CCTV footage, since I clearly remembered questioning the number of cards given during check-in. Finally, she said “it’s okay,” but honestly — it wasn’t okay. We were essentially accused of losing something we never received. I couldn’t help but feel that if we hadn’t questioned it, we might have been charged for a missing card. It was unnecessary, stressful, and left a very bad impression despite the rest of our stay being good. Everything else about our stay was pleasant — but this incident made us feel uneasy. I hope the hotel reviews their procedures so other guests don’t go through the same experience. Double-check your key cards at check-in to avoid any misunderstandings.

We had an amazing stay at Oakwood Hotel Batam. The service and hospitality were excellent, especially from Salsa, who went above and beyond to make our stay truly pleasant. Her warmth and professionalism made all the difference. Thank you, Salsa. The hotel’s location is incredibly convenient as it is directly connected to Grand Batam Mall and surrounded by plenty of cafes and eateries. It is very easy to get around and enjoy the area. Highly recommend this hotel. 100% recommended!

Clean room and toilet. Water pressure is good. Air-conditioning is okay but at night is abit stuffy. Air-con seems to be controlled but still acceptable.. Bed is comfy and there is 2 pillows. Cons is that grabfood driver is not allowed to enter. They have to park at the guard house and walk in or we have to walk out..hope they can allow them to come in nearer to the main entrance. Will stay here again.

One of the longest standing 5 star hotel in Batam. View is of greenery - facing the golf course. Gorgeous. Hotel was running full, friendly reception officer Finy, offered me a deluxe room with twin beds, balcony golf course view. My original booking was standard room king bed. Shuttle buses at certain timings to Grand Batam Mall and Nagoya Hill. Gym was well equipped. I saw the Sauna and yoga area at level 10 One thing to note- the sun is overhead in the morning. So the pool does not get sun as it is blocked by hotel building( until around 1015am) . In the afternoon there is chance of sun. The area where the cafe is gets morning sun. Cafe Luminal next to the hotel served coffe roast from starbucks .not a major starbucks coffee fan so I had watermelon juice instead. Cafe’s environment was great for remote working as there were many charge points. Overall a pleasant stay.

I had a remarkably generous experience with our room being upgraded to a suite. I appreciate the concept of an open wardrobe and the spacious room, which features comfortable bedding, pillows, and linens. The bathroom is equipped with different types of towels, as well as travel-sized body products including conditioner, body lotion, and a two-in-one shampoo, along with a shower cap. However, there was a lack of a razor. I prefer bath slippers that offer water absorption and cushioning, as they are more comfortable after long journeys than hard-edged slippers, which can cause blisters on my delicate skin. I spent my day swimming, although the gym is not yet ready for use, and there is no steam room available. There are many dining options, including a BBQ at the poolside, as well as a spa and salon in the Thamrin Batam area, making it very convenient for those who have a few days to experience everything in this young, lively, and vibrant atmosphere.

Hotel stay was good, booked a Family room. Services were excellent and the location was ideal, all within walking distance. We had a very good sleep. My 2nd time staying here and the breakfast buffet has since improved with a wider spread. Keep up the good work! Worth mentioning is that we requested 3 single beds, although 1st night it was a full house, 2nd day morning they really prepared it for us. But since we slept well, we declined the good offer. Thumbs up!

First time staying at Cassia Bintan and no regrets! Wonderful experience with too notch hospitality from their service crew. Room was nice, comfortable, clean and spacious. Gym and breakfast would be at Angsana resort which is just a 5 minutes walk away. The beach front is easily accessible from Cassia Bintan and the swimming pool is very child friendly too. Definitely will come back again with my family!

I had a pleasant stay at this hotel recently. The buffet breakfast was one of the highlights – it offered a wide variety of selections to suit different tastes and made for a great start to the day. The facilities were well-maintained and added to the overall comfort of the stay. The location is also excellent, being just next to the jetty, which made traveling and exploring the area extremely convenient. Overall, it was a comfortable and enjoyable experience, and I would gladly stay here again. Look at the photo attached from the view out from the hotel! Nice place!

As a hotelier myself, I was truly impressed and touched by the service during my stay from 19 to 21 September. Your team embodies genuine hospitality — from the warmest and friendliest welcome at check-in, to the thoughtful initiative consistently shown throughout my stay. The unsung heroes from Housekeeping never fail to greet guests with a smile, creating a sense of warmth and belonging that is often overlooked but deeply felt. I also witnessed a heartening moment where your Security team rushed out to assist a guest in a wheelchair and even helped us cross a busy street safely. These acts reflect not just duty, but genuine care for guests. My overall experience was truly memorable, and I left with a strong sense of appreciation for your team’s dedication and heart.