The hotel is okay. Airport transfer office the best. The breakfast also great. However, wifi not working at level 4. Really troublesome for business traveller. Already complaint but no action.
Hotel near Waterfront,Kuching100% of visitors choose this area
DDr Yeap2026.03.31
Got an free upgrade to the suite with amazing window view over the river with iconic Kuching building!
The room is super spacious with all the amenities u would expect from a 5 stars hotel. Staffs are very friendly as well. Definitely coming back again in the future!
This hotel has been around for a long time, and I stay here every time I visit Kuching. The service is great, it's clean, and comfortable. Highly recommended.
The hotel offered great value for money, probably because it wasn't peak season. Our room faced west, which meant we got to see beautiful sunsets and take some fantastic photos, though it did get a bit too hot. Luckily, the air conditioning was powerful, otherwise, sleeping at night would have been impossible. The bathroom design wasn't ideal; it was too dark and cramped, definitely something that needs improvement. On the other hand, breakfast was excellent, really fantastic.
This hotel is super convenient – it's just a few minutes from the airport and directly connected to a mall, making shopping and dining a breeze. The rooms are spacious and comfortable with great air conditioning, and the 16th-floor view is absolutely stunning. Breakfast offers a wide variety, and the Sarawak Laksa was incredibly delicious. The staff are friendly and provide excellent service, making it fantastic value for money. I highly recommend it! Plus, they even offer free power bank rentals, which shows great attention to detail and made for an excellent overall experience.
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.03.03
Despite being a 50-year old hotel, it's surprisingly well maintained. Toilets are clean and well designed with top quality materials. Rooms are well arranged, good quality mattress and pillows, huge smart TV, and overlooking the river. The hotel is very near the main attraction of Kuching : Kuching Waterfront, a 5mins walking distance. Tons of old style shops and cafes across the road, good FnB selection. Staff are pleasant and professional.
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.03.09
The hotel's location is great, right next to a park, and you can enjoy the view across the river while having breakfast. The bed was large and the room was spacious. There was a slight odor when I first entered the room, possibly from the riverside sewer, but my nose is quite sensitive. After lighting an air freshener, it was generally fine. Overall, I was very satisfied with the experience. The hotel breakfast was also good and quite extensive, and the lobby offered dinner options, which was convenient. The front desk staff were very polite.
This is my third time stay in this hotel. The room was great and clean. We were assigned next to the swimming pool and there is slightly noise when there is ppl passing. But there was definitely quiet and peace in the room . We did not hear any water sloshing down from the room as the design is pretty good to avoid any sound that came from washroom.
Pretty good Location with various food stalls and a mall nearby. If u are renting a car the hotel also provides carpark and is under basement. You have do not have to worry about rain or shine while picking up your family
Good job for hotel stuff and hope to keep maintaining the hotel cleanness and stay in shape.
Request front view but get back view but still good, staff receptionist not friendly at all, not welcoming, not even say greeting , her name maybe Laura as the name writen on my deposit receipt, water pressure very low.
We had an unpleasant stay. The shower in the washroom was broken. We called the guest services asked to change room but they ended up sending a work to fix it with his shoes into my room and the bathroom. It took an hour but cannot fixed.
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689 reviews
9.3/10
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8,9/10
Very Good
Good location. Short time waiting for grab. Nice breakfast. Good gym facilities.
The Pullman Hotel Kuching is an exceptional 5-star establishment that truly embodies luxury and comfort. From the moment you step into the grand lobby, you’re welcomed by modern décor, spacious interiors, and a warm, professional staff eager to assist. The rooms are elegantly furnished, with plush bedding, sleek bathrooms, and large windows offering stunning views of the city or the surrounding hills. Its central location makes it perfect for both business travelers and tourists, with key attractions just a short walk away. 5 star too for the breakfast!!! During my stay, I was impressed by the hotel’s top-notch amenities, including the fitness center, swimming pool, and multiple dining options that cater to various tastes. The staff’s attentiveness and their attention to detail added a personalized touch to my experience. Whether it’s enjoying a well prepared breakfast buffet or relaxing in the serene ambiance of the lounge, the Pullman Hotel Kuching delivers a first class experience that left me feeling refreshed and pampered.
The main reason I selected Jinhhold Hotel & Serviced Apartment was its strategic location — it is one of the nearest hotels to Miri Airport, which made it extremely convenient for a short business stay. From check-in to check-out, the staff were superbly helpful and professional. Their warm hospitality truly stood out, making the stay comfortable and hassle-free. Requests were attended to promptly, and the service level exceeded expectations. One of the highlights of this hotel is the swimming pool — something not many hotels in Miri offer. The long infinity pool is a great feature, whether for a quick swim after work or simply to unwind. It definitely adds value, especially for longer stays. Cleanliness, amenities, and overall comfort were excellent throughout the stay. I would highly recommend this hotel to business travellers or anyone looking for a comfortable stay near the airport with good facilities and great service.
Check in was quick and smooth, and the reception staff were courteous and welcoming. The rooms are spacious and the bedding was comfortable, which made for a pleasant stay. The hotel has taken steps towards sustainability, and we appreciated the unlimited filtered water provided, which reduced the need for bottled water. The breakfast spread was excellent with a good variety of options, and we really enjoyed that part of the stay. A couple of points to note. The air conditioning in the room was not very strong, and we did feel a bit warm at times. The hairdryer was also on the weaker side, which made drying hair slow. Overall, a comfortable stay with good service and a strong breakfast offering, with minor improvements that could make the experience even better.
The location is perfect, with views of both Mount Santubong and the vast South China Sea. Despite coming on monsoon season, we still enjoy the view and swimming at the hilltop swimming pool. We were the only guest at the whole hilltop complex! It's a bit far from the main building where there's cafe etc but we enjoyed the quietness and the amazing view. The way to commute from our room the main building is either by the 24hr shuttle service or use the stairs downhill (beware only during the day and good weather) Food at the restaurant was good, we went for dinner and breakfast. The price also was very affordable for a hotel standard, a dinner bill total was about RM100 for 4 person! This wat at Cafe Satang. Staffs were all very helpful and well trained. Overall good experience.
Very good counter service . Our original booking was city view , we requested and the lady is happily upgraded us to River view, it was such a wonderful experience. Breakfast is good. Sadly it’s was a holiday in Malaysia when we were there, so restaurant is packed with people. Today I managed to use their gym., it was excellent, gym is well equipped with all the necessary equipments. Will definitely come back again next time .
I had a pleasant stay at this hotel. The room was clean, comfortable, and well maintained, with fresh linens and good amenities. The staff were friendly and helpful, making check-in and check-out quick and easy. The location was convenient, close to shops and restaurants, and felt safe. Overall, it was good value for the price, and I would consider staying here again.
I stayed at a Junior Suite which was quite spacious. There were two TVs, one is a smart Tav (albeit a small one) There is a cute bath tub, which was nice. But the drainage was interesting as the water from bath tub made its way to the shower room. Hot water was satisfactory, and strong. The air cond goes directly only to the living room, it does not go to the bedroom so it took a while for us to feel the aircond on the bed. I felt the aircond was not cold, at one point of time, the maintenance person said to me, 'this temperature is ok'. He should be trained to bring a thermometer to determine the temperature, not using his feeling (IMO). Breakfast was all right, the food was tasty enough. My constructive feedback is; please use butter instead of margarine for bread, there is a big difference between hard boiled and soft boiled eggs, and please make sure the coffee is hot. The staff were friendly and flexible to our request for late check out (we requested late check out at 1 pm).
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