Hotels With Pools in Melaka State, Malaysia

Spacious room with balcony, very clean, comfy bed, good water pressure, excellent breakfast especially the teh tarik, OMG!Will definitely come again… The pool is also huge…Planning for longer stay next time.. Its actually walking distance to jonker street but to walk at night the route seems unsafe..

It was a pleasant stay at the hotel, it was during CNY, and coincidentally they have the lion dance, so it was fun to watch.

This property would have gotten 200% points if they had a better parking system. For a 1st timer, things were so confusing for us. Moreover the access card given to us was not working thus we had to go up and down just to get things sorted out. Parking - from the parking level 7 there are different access to different buildings. Had the security guard was not there, it would have been very hassle for us to find which lift entrance to use. The access card was not working and ended going down again to get it fixed and coming up again. FYI the check in place is not in the same tower as the one which are staying. The parking is not well lit at night so it's kinda scary to go there at night. The property - everything was good and satisfactory at T3 12-02 which is a three-bedroom unit. If I come again, will prefer to use this unit again. Breakfast buffet - this must be the highlight of the stay!!! The taste, varieties and price everything was just so good!!! The service was prompt and friendly, and sufficient people on duty. Very satisfied with it. The rate for adults RM30++ and children RM20++.

Always my go-to hotel whenever I go to Melaka. Love the amenities, convenience, food and service. However, this time round the check in staff wasn't so helpful in assigning me my requested high floor despite my early check-in processing first before getting the keys at 3pm. I approached her again at key collection time at 3pm, yet she dud nothing on my request. I wiuld say her service was too perfunctory and mechanical for a first contact point counter staff. This is not the same good service I used to received countless times from other past visits. Hope the managrment step up her training before she tarnish the hotel reputation.

This place probably used to be great, but it's really showing its age and needs some serious maintenance. **Location:** Very convenient. **Amenities:** Didn't have time to use them. **Cleanliness:** Needs improvement. **Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard.

Let me give a thorough review of this hotel! This was my second stay, and I feel it's necessary to start with the first visit. About 7 or 8 years ago, when the hotel first opened, I stayed for one night. In the middle of the night, there was a false fire alarm. The crucial point was that the fire alarm broadcast was in Malay. For an emergency like a fire, shouldn't the primary language be English? Our whole family walked down the stairs from over the 10th floor to the ground floor, only to find it was a false alarm. Imagine, half-asleep in the middle of the night, dragging family members down the stairs, and we also encountered many elderly people descending. We didn't complain that time; we understood, as it had just opened. We just reported the situation, and the hotel didn't say much. After 7 or 8 years, I decided to experience it again and booked two nights. I was a bit disappointed upon check-in because the large shopping mall next door was closed, and the surroundings seemed desolate. 'Oh well,' I thought, 'I'll just get some rest early.' Our habit is to leave a light on in the bathroom at night for convenience. Unfortunately, the bathroom glass had no curtain, so the light was completely unobstructed (photos attached as proof). After finally falling asleep, the power in our room went out in the middle of the night, waking up the whole family due to the heat. The room and hallway were pitch black. Please try to imagine that feeling of darkness. I called the front desk, and they said our floor had a power outage, but not the rest of the hotel. Eventually, the power came back on. However, our whole family couldn't get back to sleep from 4 AM until dawn. The next day, I contacted Trip.com and the duty manager. The hotel agreed to change our room, and the duty manager offered two complimentary buffet dinners. This message is purely to express my genuine feelings. The hotel rooms are quite spacious, the bed is a bit soft, there's significant afternoon sun, and the air conditioning temperature control isn't very responsive. However, the hotel staff are truly excellent, providing sincere service. But the thought of poor sleep at the hotel, the unobstructed bathroom light, the false fire alarm, and the power outage issues truly make it difficult for us to return. Melaka is quite quiet now, and while the hotel has such wonderful staff, the hardware aspects are a real shame. If improvements can be made, please let us know, and we might consider experiencing it again. I sincerely wish the hotel a prosperous business.

Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning. 1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use. 2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical. 3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom. 4. The doorbell issue that was reported earlier was never resolved. 5. The air conditioner remote control was initially not working, but a replacement was only provided later at night. 6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating. 7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup. On a positive note, the overall room cleanliness was acceptable, although the towels could be improved. The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient. Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.

Service very good & easy to process on self check in. Room is clean n comfy But the condo facilities always missed used by the people. Like no security to check on the swimming pool and the gym facilities for the ppl not wearing proper wear to use the facilities. Will book again in future but hopefully to improve the management service on the use of facilities by ppl to avoid damages on the gym room, dirty the swimming pool especially when the peak season during holiday’s.

The hotel's location is great, within walking distance of Malacca's old town. When I checked in, the Malaysian lady at the front desk collected a 50 RM cash deposit from me (which another front desk staff member refunded when I checked out the next day). Additionally, she charged an extra 28 RM for some unknown fee (Ctrip showed an 8 RM world heritage fee was due). I stayed for two nights, and Ctrip deducted 475.47 RMB upon checkout. Room 512 faces west, offering an open view of St. Paul's Hill. The room didn't have a safe or slippers, but it did have a refrigerator, toothbrush, hairdryer, wardrobe, and hangers. The air conditioning was central and could be set to a very low temperature. Upon entering, I accidentally pressed the 'make up room' button next to the door. Later, after I had gone to bed, a staff member rang the doorbell to clean. They were very responsible; I had to get dressed and explain in person that I didn't need the service before they left.

Nice hotel to stay at. The swimming pool has salt water, which is something different from other hotels. Check-in and check-out were easy. There were quite a variety of breakfast options, and we enjoyed the food. The room was cold, and the bathtub was big. Overall, we are happy guests.