Hotels With Pools in Melaka State, Malaysia

Another unpleasant experience during recent stay. Kinda upset that the hotel didn’t even bother to read my special request that I have indicated in my booking a week before the check in. Regularly staying here for my business trip, and this is not the first time they disappointed me. Reached hotel at 5pm after long business meeting, and been told my room is facing the pool side and at lower floor. I have clearly indicated higher floor and river view which I have been staying in the same floor / same room during each of my stay. But they’re totally not aware I have indicated such request for my booking and ended up I waited for almost 40min++ for them to get another river view room ready for me. Before they do so, they actually asked me to wait until 8pm if I want a river view room which I’m totally speechless. I’ve booked for premier room not standard room, and kinda shocked when I heard that remarks from the receptionist Location is definitely very strategic. I hope the next trip I won’t get disappointed again.

It was a great staycation at Birkin Int. Hotel. But the sound proof of the room is bad. Middle of the night, we can still hear the motorcycling and the fun fair noise affected my sleep so bad. But overall still good. Will come back again and hope they will do some soundproofing on their balcony sliding door.

Great service and comfortable rooms, but with a few hiccups. The staff at reception were lovely. However, staying on the 32nd floor meant long waits for the lift during busy times. Also, the bathroom glass is quite see-through—not ideal if you're sharing the room with a friend. Overall, it was a good experience, but keep these points in mind.

Always my go-to hotel whenever I go to Melaka. Love the amenities, convenience, food and service. However, this time round the check in staff wasn't so helpful in assigning me my requested high floor despite my early check-in processing first before getting the keys at 3pm. I approached her again at key collection time at 3pm, yet she dud nothing on my request. I wiuld say her service was too perfunctory and mechanical for a first contact point counter staff. This is not the same good service I used to received countless times from other past visits. Hope the managrment step up her training before she tarnish the hotel reputation.

This place probably used to be great, but it's really showing its age and needs some serious maintenance. **Location:** Very convenient. **Amenities:** Didn't have time to use them. **Cleanliness:** Needs improvement. **Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard.

The hotel looks grand and the room is very spacious and clean. The view is great as I can see the city and sea partially. The bed and pillows are comfortable that helped me to sleep well😴 The staff is very friendly and helpful. Upon check in, the staff will provide you with their specially made cookies which tasted delicious😁 The only problem is that walking to Jonker Street is not convenient and you need to drive or Grab there in a few minutes 😅

Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning. 1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use. 2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical. 3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom. 4. The doorbell issue that was reported earlier was never resolved. 5. The air conditioner remote control was initially not working, but a replacement was only provided later at night. 6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating. 7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup. On a positive note, the overall room cleanliness was acceptable, although the towels could be improved. The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient. Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.

Beautiful place, very convenient for getting around. The room was tidy and lovely, seriously a 1000/10. Even though I came at a bad time, this place really saved my Melaka trip! 😭🤗🙃

The hotel's location is great, within walking distance of Malacca's old town. When I checked in, the Malaysian lady at the front desk collected a 50 RM cash deposit from me (which another front desk staff member refunded when I checked out the next day). Additionally, she charged an extra 28 RM for some unknown fee (Ctrip showed an 8 RM world heritage fee was due). I stayed for two nights, and Ctrip deducted 475.47 RMB upon checkout. Room 512 faces west, offering an open view of St. Paul's Hill. The room didn't have a safe or slippers, but it did have a refrigerator, toothbrush, hairdryer, wardrobe, and hangers. The air conditioning was central and could be set to a very low temperature. Upon entering, I accidentally pressed the 'make up room' button next to the door. Later, after I had gone to bed, a staff member rang the doorbell to clean. They were very responsible; I had to get dressed and explain in person that I didn't need the service before they left.

Stayed here with my wife for 2 nights—overall a comfortable and value-for-money stay. Spacious, modern room with a nice semi-partition layout that gives a studio feel. Bed was comfortable and the room was clean. Basic amenities were neatly packed, and the kitchenette is a useful addition. Location is slightly away from Jonker Street but still just a short drive, which helps avoid the crowd. Service was smooth and efficient throughout. Good balance of space, comfort, and affordability. Solid choice for a short getaway. Rating:★★★★☆