The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good,
The hotel is very comfortable and the staff are very friendly and careful.
The hotel is located in the heart of the old town, a 30-minute drive from the airport. 5-10 minutes walk to the beach, beautiful scenery. The restaurant buffet on the first floor of the hotel is very good, Mexican style, 180 pesos / person, RMB 66 / person, service is very good! There are various restaurants around the hotel, and the building is very beautiful, completely Spanish style. Artist performances in the small square near Sunday, the standard is extremely high!
At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
I returned to this hotel for a second visit, the service was excellent, the staff friendly and friendly.
I didn't try breakfast but looked very good, it has a hostel
The pool was packed with children.
The pigeons were everywhere and made it almost impossible to enjoy the food.
The food was mediocre.
The long was extremely clean, but the pool area was gross.
Overall wouldn’t go back again:(
Muy buena atención y servicios, limpieza excelente, lo único que no me convenció fue el desayuno buffet,no es tan buen, te lo puedes ahorrar y hay más opciones fuera del hotel.
Very Good
103 reviews
8.3/10
Price from
PHP 4,701
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8,2/10
Very Good
GGuest UserAlthough the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
DDaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
JJenelle.MThe pool was packed with children.
The pigeons were everywhere and made it almost impossible to enjoy the food.
The food was mediocre.
The long was extremely clean, but the pool area was gross.
Overall wouldn’t go back again:(
GGuest UserThe location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
CCarmen Yesenia PerezThe hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
GGuest UserClean, beautiful, near the beach, good service, hot water bathroom and comfortable beds, a little hard cocktails, breakfast included my reservation wasn't so good, it's better to eat out if you want something special, The hotel is very comfortable and comfortable, but it is very comfortable and comfortable.
GGuest UserAt our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
LLina Student EspinosaExcellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.
HHAITAOThe environment is good, breakfast is relatively simple because of the epidemic, the overall feeling is good, and the traffic is convenient to enter and leave. It takes more than two hours to drive from the beach, and it feels very close. There are also steak restaurants, Starbucks, and the overall room is still relatively quiet.
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