If you value your health, you absolutely must reconsider staying at this hotel!!
I booked a deluxe twin room (a larger room type) for over 2,000 RMB for two nights during the May Day holiday. I checked in at night, and with all the windows closed, it felt like walking into a 'gas chamber.' The smell was incredibly pungent, far beyond what's normal, to the point where it was hard to breathe. (It's possible that because the room was larger and the windows had been continuously closed, the smell was even worse.) I immediately opened the windows to air it out.
Soon after, I started experiencing allergic reactions that night. After sleeping there for one night, it got even worse; my neck and face were covered in a rash. I immediately went to a nearby clinic after waking up, where I was diagnosed with contact dermatitis.
I brought the diagnosis and prescription to the hotel staff. Their proposed solution was to move me to a smaller sea-view room. My concerns were: 1) I confirmed with them that all rooms had the same completion time for renovation and used the same materials, so changing rooms wouldn't help. 2) I asked them to provide any acceptance reports or air quality testing reports, and they stated they had none.
After a series of discussions, the final outcome was that they refunded one night's stay, and I moved to another hotel nearby.
Perhaps my allergic reaction was an isolated case, and I'm particularly sensitive to renovation pollution; however, there's no doubt that this hotel has a renovation pollution problem. If you value your and your family's health, please be cautious!
Thanks to the Trip.com platform staff for their support and help in resolving this issue.
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