I have no idea how this hotel is 4 star, completely overgraded. The main let down is the food. It is at best average and I would definitely not ever go for all inclusive like we did. All inclusive does not include the additional restaurant, you still pay extra for that. Breakfast very average , certainly no lovely omelettes like you might regularly see at many 4 star all inclusive. It really is just like a below average school canteen. But it is the lunch and evening meal that is biggest let down, minimal choice, often cold, very badly cooked tough pieces meat and unappetising fish, no decent salad bar just a handful of salad options, minimal ice cream choice. The dining room cramped and dingy for an 11 floor large hotel. Only 2 lifts for 11 floors and tiny lift takes 2 people 2 suitcases and it’s full! Hotel needs a refurb and lowered to 3 star on food alone. Staff civil but apart from cleaners in rooms not over friendly or chatty. Rooms cleaned well that’s a positive. But don’t go here for anything more than bed and breakfast… lovely meals out in other restaurants as the meals here were such a disappoin**ent unfortunately Worst all inclusive food in a hotel in over 30 years