WoodSpring Suites Louisville Jeffersontown

The whole place smells of cigarette smoke or whatever they use to try to cover it. And the front desk attendant might not be there all the time.

It’s a no frills hotel but was right for the price.

We arrived at the hotel at 1:45 am. Just before the check in cutoff! I didn't recall seeing a check in cutoff so that might be better publicized. The hotel is VERY clean! We were exhausted when we arrived after a full day of driving so it was nice to have a clean place to crash! It was also very quiet given it is so close to the highway.

Nice enough and price was reasonable. Location was hard for me to find. Took two google tries.

-Not family friendly -Place for single people to live -The night time worker hangs out the back door smoking with guys who live there -Beds were uncomfortable Overall a nasty place The place smelled like pinesol Very stron smell One slow elevator . Sounded like it was going to break

The customer service was the best! The rooms are very clean and have up to date beds and decor. The air conditioner didn’t work as well as I would have liked, and the noise level is bad due to being next to a busy interstate.

I've been here already. Good rooms very clean (no carpet) the bad thing s lack of a good checkin area - I wait until some probelems with other guests is resolved.

Although it was under $100, the room was dirty. Clipped toenails all around the bed and after walking on the floors for 10 minutes, had to wash my feet with soap and water, they were so black and dirty. Also I found it weird all management leaves at 4pm and let’s guests in hotel fend for themselves.

The hotel was clean, and the front desk staff member was pleasant and helpful. I had trouble getting the internet to work, and the front desk gentleman would not stop looking for solutions until he figured it out. I was extremely grateful. I am always attentive to my surroundings, and I noticed from several conservations suggested that several families lived there as in “this is it”, and not so much in extended stay for work or personal visit. I also notice three separate individuals walking new puppies, which also suggested that they lived there. Most people passing through travel with mature pets. And I noticed a couple of men doing maintenance on their vehicle out in the parking lot. My hotel room was clean but had an overpowering smell of ********. I notified the front desk of the smell as to not be charged for smoking in the room. Another thing I found was unusual. The front desk is shut late in the afternoon until the next morning. There is no physical person at the front desk. If you need assistance, you must dial an extension. I wanted to leave as soon as I could first thing in the morning, so I forgot to report that the bathtub was clogged. I emptied it after my shower, and I cleaned it myself before leaving. I really wanted to leave.