Good stay at Jazz Hotel Penang đ
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient â walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
Overall, my stay at this hotel was really great, perfect for those who want comfort and convenience for exploring and dining.
What impressed me most was the sense of space. Both the room and the public areas were very spacious, completely free of any cramped feeling. The room itself was large enough to spread out luggage and move around freely. The bedding and furniture layout were well-arranged, not feeling crowded at all, making for a very relaxing stay. The bathroom area was also quite roomy, with a clean and efficient wet/dry separation, making showering and washing up very comfortable and convenient for daily use.
Next up is the pool, which scored high marks for both aesthetics and practicality. The pool's design is beautiful, the water quality is clean, and the environment is meticulously maintained. It's fantastic for photos during the day when the light is good, and a swim in the evening or at night with the breeze is incredibly pleasant. It's suitable for both relaxing and for kids to play in the water. Even just sitting by the pool and daydreaming felt very therapeutic.
The location is another big plus. It's super close to the night market, within walking distance, making it incredibly convenient for evening strolls and eating. No need for taxis or long walks; if you want to grab some snacks, buy small items, or soak in the local atmosphere, itâs just a few steps away. Returning late also felt very safe. Itâs ideal for anyone who loves the night market vibe and doesn't want to hassle with transportation.
It was a wonderful stay! My family and I really love the hotel. From check in until check out, everything was smooth. Extra credit to the team and staff. We had a stay there to celebrate my husbandâs birthday, they helped out with the decorations of the room. It was so delightful.
I am very pleased with the service given by the receptionist. They are welcoming and very friendly. They had been going an extra mile for my birthday during the stay and it made my day. đ„° Thank you so much again for the hospitality and for the upgrade. The room is spacious and have all the basic amenities. The only thing that I think the hotel can improve is adding more variation to their channels on the TV and all the lift need to be available during peak season since it is a hassle to wait for the lift and missed out a few times just because of the lift is full. However I would definitely stay here again the next time I go to Penang for all the other reasons âșïž
Design of the room wardrobe and working table is very welcoming and appreciated. Room size is spacious and comfortable. Amenities and toiletries were sufficiently provided. Room and wardrobe cleanliness is thumbs up.
Thank you, once again to the Bellman, Faizan for his friendliness and warmth hospitality. Good interactions with hotel guest making us feel so welcoming.
But, few setbacks in the room
- there were sands on the bed covered by duvet
- bathroom grouting puts me off
- the basin tap head hit against the toiletries shelf, each time to turn on and off, adjustment is definitely necessary
- hot water mixer is too unfriendly, due to temperature it resulted to hot lever so, you be shocked to touch it
Hotel offers a comfortable and pleasant stay. The rooms are clean and well maintained, and the staff are friendly and helpful. The location is convenient, with easy access to nearby malls Gurney Plaza and Gurney Paragon. The breakfast menu is somewhat limited, but it is still satisfactory. The room soundproofing could be improved, as conversations from outside can occasionally be heard. Overall, itâs a good choice for travelers looking for an affordable stay.
Nice hotel that comes with an infinity pool just suitable for guests, spacious room (double twin beds), quiet & tasteful deco of cafe & co-working space, It's nice to include a welcome drink (coffee, tea, orange juice to choose from). The bar was good too, we enjoyed our drinks at the open area instead.
Check-in & check-out were fast & efficient. Hotel staffs were friendly & welcoming.
The only downside was the laundry area, 2 washing machines & 2 dryers. However when we went to use, only 1 washing machine was working but both the dryer not quite functioning after used by the guest b4 us. So, we ended up did our laundry at a nearby dolby.
We were looking for a hotel near Escape Theme Park, and this hotel was recommended on Trip.com when I searched for a room with a bathtub. The price was reasonable and the location is very convenient, only about 10 minutes away from Escape Theme Park.
When we checked in, we were impressed by the beautiful view and the comfortable room. The breakfast was excellent with good variety, and the staff were very friendly and helpful throughout our stay.
Overall, it was a very pleasant experience and we would definitely stay here again. Hope to visit again in the future!
Check-in was smooth and the staff were friendly, professional, and always willing to help with any requests.
The room was clean, spacious, and well-maintained. The bed was comfortable, and the amenities provided (Wi-Fi, toiletries, coffee station, etc.) were more than adequate. Housekeeping did a great job each day.
Overall, this hotel offers great value for money. I would definitely recommend it to anyone looking for comfort, convenience, and friendly service.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
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GGuest UserI was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
YYanne DjieWe had a wonderful stay at this hotel. The room was spacious with a beautiful view, and the private beach made the experience even more special. The hotel facilities were great, and the service was excellent throughout our stay. Breakfast was also very varied and enjoyable.
When one of our rooms had an issue, the hotel responded quickly and handled it very well. They provided us with a new room, upgraded it, and even gave us a complimentary gesture.
Thank you, Angsana đ
AArina AkhirIt was a wonderful stay! My family and I really love the hotel. From check in until check out, everything was smooth. Extra credit to the team and staff. We had a stay there to celebrate my husbandâs birthday, they helped out with the decorations of the room. It was so delightful.
AAnonymous UserFantastic! Exceeded my expectations.
The swimming pool is great for families (two adults, one child), and the water is quite clean. Plus, there's a slide!
Inside the hotel, there's a huge swing set that's perfect for photos.
Breakfast offers a wide variety, including both Southeast Asian and Western options. The fruits are incredibly fresh, and the jackfruit was especially delicious.
All the hotel staff are very nice and have excellent attitudes.
They also provide complimentary bicycles for guests, including both single and tandem bikes.
Our room had a partial sea view, and all the amenities were very clean. The outlets are international, so I didn't need a travel adapter at all.
I highly recommend watching a fire show. You can find many options just a 10-minute walk down the beach.
When walking along the beach, you can really notice that the sand at the hotel's section is much finer than elsewhere.
KKarina Kong MLNice hotel that comes with an infinity pool just suitable for guests, spacious room (double twin beds), quiet & tasteful deco of cafe & co-working space, It's nice to include a welcome drink (coffee, tea, orange juice to choose from). The bar was good too, we enjoyed our drinks at the open area instead.
Check-in & check-out were fast & efficient. Hotel staffs were friendly & welcoming.
The only downside was the laundry area, 2 washing machines & 2 dryers. However when we went to use, only 1 washing machine was working but both the dryer not quite functioning after used by the guest b4 us. So, we ended up did our laundry at a nearby dolby.
GGuest UserOverall, my stay at this hotel was really great, perfect for those who want comfort and convenience for exploring and dining.
What impressed me most was the sense of space. Both the room and the public areas were very spacious, completely free of any cramped feeling. The room itself was large enough to spread out luggage and move around freely. The bedding and furniture layout were well-arranged, not feeling crowded at all, making for a very relaxing stay. The bathroom area was also quite roomy, with a clean and efficient wet/dry separation, making showering and washing up very comfortable and convenient for daily use.
Next up is the pool, which scored high marks for both aesthetics and practicality. The pool's design is beautiful, the water quality is clean, and the environment is meticulously maintained. It's fantastic for photos during the day when the light is good, and a swim in the evening or at night with the breeze is incredibly pleasant. It's suitable for both relaxing and for kids to play in the water. Even just sitting by the pool and daydreaming felt very therapeutic.
The location is another big plus. It's super close to the night market, within walking distance, making it incredibly convenient for evening strolls and eating. No need for taxis or long walks; if you want to grab some snacks, buy small items, or soak in the local atmosphere, itâs just a few steps away. Returning late also felt very safe. Itâs ideal for anyone who loves the night market vibe and doesn't want to hassle with transportation.
QQays8The resort has a modern design and I was pleased with the level of service provided by the staff, who were consistently polite and helpful. In particular, I would like to commend the Indian bellboy for his excellent attitude and professionalism.
However, there were several areas that could be improved. The room carpet had visible stains, the in-room AI device was not functioning, and the TV channel selection was very limited, especially the absence of sports channels.
During breakfast, the food variety was limited and did not reflect local cuisine, with no roti canai or teh tarik offered. Additionally, bihun goreng ran out early and was replaced with maggie goreng. There was also a lack of staff presence and signage at the breakfast area, which caused some confusion for guests.
GGuest UserI stayed here on 10-11/4 room.1922 and had a bit of a mixed experience. On the positive side, the check-in process was incredibly smooth, and the staff were very welcoming. The highlight of the stay was definitely the poolâit offers arguably the best view in the area and is a fantastic place to relax. I also loved the âsmartâ room features; the keyless motion sensors for the air conditioning, lights, and TV felt very futuristic and convenient.
However, there were a few aspects of the room that didn't quite meet expectations. The steam iron provided was quite difficult to use, especially since there was no ironing board available. I also found the hair dryer to be underpowered, taking significantly longer than a standard dryer to get the job done.
Most importantly, I was disappointed by the cleanliness of the bedding. Unfortunately, the pillow had a noticeable lingering odor from a previous guest, which made it difficult to get comfortable. I think with a bit more attention to housekeeping and more user-friendly amenities, this could be a top-tier hotel.
TTini88We were a bit nervous after reading the reviews online but we had a really excellent stay. The rooms were super clean and modern with a beautiful sea view and the bed was really comfortable. The rooms had a kettle with teas, a hairdryer and iron and the shower was lovely and hot. Great AC too. The pool was lovely with a beautiful view of the sea and very nice and peaceful. The location was also great with a huge food market right opposite. Overall a really lovely stay
LLoher RomanThe place was packed ⊠lots of noisy adults and their kids !
We paid good money to have a terrible nights sleep with a large gathering of revellers partying until 3.30 amÂ
And then at sunrise a group of laud teenagers playing waterpolo in the pool in front or our RoomÂ
The breakfast was disappointing lukewarm and mainly caters for Asian tastes !
Keep away from this Hotel on weekends and festive days
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