5-Star Hotels in Veneto, Italy

The room's location was decent, but since it's not on the main island, we had to pay €15 per person daily for the hotel shuttle boat. Also, the hotel provides NO complimentary drinking water! NO complimentary drinking water! NO complimentary drinking water! A small bottle of water costs €6, and there's nowhere nearby to buy any. If you don't want to fall into this trap, choose this hotel carefully! On our first night, I messaged the hotel asking how to get there by boat but received no reply. We ended up taking a public ferry and then lugging our luggage across a bridge. For guests who aren't strong, it's best to confirm arrival methods in advance! The most outrageous part was being overcharged €48 upon checkout. They charged me for another room's bill (my room number ended in 0, theirs in 6). The signatures were completely different, but they didn't even check. It took ages, and they had an attitude like they were doing me a favor by finally letting me leave. Absolutely ridiculous!

This is not your typical 5 star hotel. An old villa converted into a hotel quite a long time ago. This is not to say that it is luxurious, but it is very authentic. The villa itself and the restaurant are very beautiful - wonderful interiors, antique furniture, a restaurant with panoramic windows and excellent service. This is all great. However, the room itself was renovated quite a long time ago, it cannot be said that it is cozy, and not at all like in the picture. I had a garden suite. Two rustic rooms on the ground floor. The gardener started working at 7 am, so it was impossible to sleep. The room was quite cold; it took a day for it to warm up enough. The ventilation and heating systems are no longer modern. The location is remote. Nearby there is a small village where there is a pizzeria and a couple of cafes. There is nothing to do here without a car, but if you have one, it is quite convenient to move around the entire region.

The hotel is very well located.. unfortunately gave me the room with coastal view (works at 7:30 p.m.,catastrophe) and waste view down ((Reception manages by Omar . En plus j'ai prévenu que mon séjour lié à mon anniversaire !! si ,no personnel très à l'écoute et professionnel(bar,resto,médecin,masseur) The swimming pool area is well.. The hotel is very comfortable and comfortable.

Excellent indoor/outdoor pool. well maintained. pool staff friendly and helpful. Rooms and structure: unquestionable cleanliness.. large rooms. Not the most modern furnishings. Nice parking lot even if not the most spacious. Efficient and helpful concierge services. Restaurant: only had lunch once. view good variety at the buffet. Helpful staff. An ironic comment was noted, absolutely out of place, especially in a 5 star hotel.

A great hotel with relaxed rest. Large spacious rooms. They are already a little bit out of the way, but still in good condition. Comfortable bed. Beautiful breakfasts and excellent spa zone. Responsible staff. We enjoyed very much accommodation. The only minus is that there is no place to go for a walk. But if the hotel's holiday goal is not necessary )

The location is the best! The room is old, but the stay is very comfortable. I drove here and asked the hotel to arrange parking service, pick up and drop off from the parking lot to the hotel. The trip was good, but the price was expensive. When I left, the hotel did not explain clearly that the parking fee was not included in the 220 euro price! The ”taxi boat” was also borne by the guests. I was a little disappointed when I left. I paid a high price, but I felt that the hotel took advantage of it... Of course, everything in Venice is expensive, but I think the hotel can provide better service! Overall, there is room for improvement! Next time I go to Venice, I will change to another hotel!

The structure would need a major general refresh (like the rooms on the fifth floor which have already been renovated). Excellent cleanliness, breakfast just enough. Very professional staff.

The hotel has a very nice classical equipment. Unfortunately, the service has not promised us at all. Not suitable for families with children. When check-in we had to know that we had to pay extra 100,- EUR per night for our 5-year-old daughter in our booked Junior suite. She does not need extra bed, breakfast a bread and has needed 3 towels in 4 nights. The service staff was very unfriendly and had no grace yet to speak well. Something was wrong with the booking. I think I have been looking for a hotel room for 2 adults and a child. I wasn't surprised that only 2 people were on the confirmation, because we in Germany pay per room and not per person. The lady then accompanys us to the room. When we asked her to put a bed over both beds, she said no problem, went and was no longer seen. Before she had insisted to bring us into the room and explain everything to us. So we were not explained either WiFi or the beautiful SPA area. Also at breakfast the staff was very distant. I felt that the other guests were treated much more friendly. I think we weren't the hotel's target group. We'll never return there and I'm annoyed about the 1400,- EUR we paid for 4 nights. We wanted to use the hotel to get some recovery after long metering days. That was not the case.

We love this Hotel

The hotel and room are very good. Free shuttle was provided between hotel and San Marco at the time of my visit. The staff is very helpful and handle my request promptly. I also enjoy the time in blue bar which has excellent service and food. Highly recommended.