Brisbane Resorts

Property is nice and location is good but the whole operation is a joke.Trip.com has great prices.I called the property to price match and give me my membership discount but they refused.They actually lost money and paid the agent (which in my case was trip.com )around 25% but refused to give me 15% where they would have made more money.Dumb staff in reservations who have no idea how business is run.No wonder why STAR group is going down and being taken over by different people multiple times.No sense of how things work.Curtains are meant to be blackout but there is a gap on all 4 sides so there is nothing like blackout.Property is definitely nice and easily accessible otherwise.

The owner was extremely kind, responded quickly to my messages before and after check-in, and often checked in with me during my stay to make sure everything was okay. The shared spaces such as the kitchen and bathroom were kept very clean, so it was comfortable even for a longer stay. Part of the property is like a share house, and the other guests were also very friendly, greeting me and chatting with me, which created a very warm atmosphere. It is located in a quiet residential area, so I could relax and sleep well at night. I would recommend this place to anyone looking for a safe and friendly homestay experience in Brisbane. This was one of my favorite stays in Brisbane.

I was honestly blown away by this stay. It’s clear the hotel has been recently refurbished , the rooms were immaculate, the bed super comfortable, and the colour scheme made the whole space feel both calming and stylish. The appliances and amenities were spot on too. The location was perfect: central, but tucked just far enough from the noise. Staff were very professional, and overall I’m extremely happy with my stay. I’ll definitely consider coming back next time.

Picked this hotel as it was close to the airport. Had to have a room change as the lift has been out of action due to floods, and we couldn't do stairs to the 2nd floor. Great comfortable bed. Lighting in the room was disappointing, but lots of lights were still not very bright for reading. Huge room with a dining table as well as 2 lounge chairs for watching the TV, which was small for the size of the room. The lady who checked us in helped us to our room by taking 2 bags for us. She was lovely

The location is a major plus, very close to Central Station (within walking distance) and not far from the long-distance bus terminal (a $7-8 Didi ride). It's also quite convenient for shopping in the city. The service was decent. There was a Chinese-speaking front desk staff during the day, though I'm not sure if they spoke Mandarin as we communicated entirely in English. In the evenings, the front desk was staffed by Indian colleagues, who were also good, just spoke a bit fast. Their attitude was very friendly. Breakfast was a buffet, and the offerings varied slightly each day. Items were replenished fairly quickly, though the staff were quite busy, making communication not always easy. Overall, it offers good value for money. Toothbrushes and slippers were not provided, but toiletries were. For charging, only USB and Australian plugs were available. Guests come from all over the world, with a good number from Taiwan and Korea. Hope this review helps!

Stayed here for 2 nights. Reception staff were friendly, helpful, and professional. The room was clean and tidy. The food at G floor was delicious and reasonably priced (had the lunch deal). Overall, it was a very pleasant stay. The downsides are that, 1) the hotel is situated on top of a hill and getting there on foot with luggage wasn't great (budget traveller). I definitely would recommend uber-ing there despite its prime location to the city central, especially if you've got heavy or lots of luggage. 2) the walls are relatively thin and in the wee hours of the morning, I heard people running around the hallway and talking loudly which woke me up from my sleep (and I'm not a light sleeper). On another separate occasion, I also overheard a conversation from the next-door occupant, who was speaking loudly over the phone for over an hour. A little annoyed by the noise but otherwise everything else was a good experience!

It is the second time I come to this hotel. The location is great, but it's obviously getting old. The shower drain was not working well and the entire bathroom floor was full of water all the way to the carpet. Guests in other rooms are noisy: many party people at 3 AM just start talking in the hallway. But you can experience something right out of the 90s... you have to pay for internet! And it's super slow! I may stay these again because it's the only decent only in this area, but I would go elsewhere if I could.

Great stay ! The staff was excellent. Rooms were small but totally adequate and included everything I needed. Comfortable bed and nice soft towels. I would love to stay again in the future. Excellent location.

An absolutely excellent place stay, would recommend, even just based on the staff and the breakfast. I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area. Check-in was so easy, and the reception staff was very kind. Things I loved: * the included healthy breakfast, * free on-site parking *Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch) * very friendly and kind staff * neat and good layout of room * comfortable bed * good air conditioning * friendly people throughout the building * walking distance to Chermside shopping centre * excellent price Thing I didn't like as much: * not really sound-proofed, you sometimes hear sounds from other rooms and hallways * the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping. Highly recommended.

The location so convenient,near to Brisbane international airport. We booked 2bedrooms and stayed 1night before our departure flight on the next day. We like the place ,so clean and comfort for us. Except there is no elevator ,and our room was at 2nd floor. We had disable mother, pity to her.she was struggled to go up and down.