Amanfayun Map, Address, Transportation & Nearest Stations and Airport

## Amanfayun Stay Review **Pros:** * Superb location, just a 5-minute walk to Lingyin Temple/Feilai Peak, boasting unique and precious scenic resources. * The rooms beautifully preserve the ancient village aesthetic, with wooden structures and Zen-inspired furnishings creating a serene atmosphere. The bedding comfort was also top-notch. **Cons:** 1. **Privacy Concerns:** The hotel's pathways are open to the public, leading to numerous non-guests passing through in the mornings and evenings. Views from outside the guest rooms are only partially screened by trees, which significantly undermines Aman's core promise of 'hidden luxury and privacy.' 2. **Outdated Facilities:** The room facilities are notably old. The showerhead couldn't regulate water temperature, forcing me to take a cold shower late at night. We had to contact the front desk the following day for maintenance. 3. **Lack of Proactive Service:** For butler service, guests need to proactively request contact information, and the response mechanism for basic needs felt passive. This is a significant deviation from the 'invisible' or 'seamless' service one expects from a luxury hotel. **Summary:** In conclusion, while the historical charm and location are definite highlights, the lapses in privacy protection, facility maintenance, and service details fall short of 'top-tier luxury' standards. I hope the brand can better understand and address the specific needs of its core clientele.

This hotel, boasting a private garden, is practically flawless except for the high humidity due to its proximity to West Lake. From the moment you step in, it feels like coming home. In your free time, you can wander through the meandering Jiangnan-style gardens, with a new picturesque view at every turn, leaving a lasting impression. The hotel's unique location offers excellent connectivity to nearby attractions, making sightseeing incredibly convenient. For guests who appreciate peace and quiet, it's an ideal retreat.

The hotel is perfectly situated right by West Lake, adjacent to the former Shangri-La. The ambiance is absolutely superb, making it an ideal summer retreat. The Western restaurant is elegant and comfortable, and their afternoon tea is incredibly generous – easily more than enough for two! In the evenings, there are live singer performances, which, paired with a glass of red wine, create a wonderfully cozy and delightful atmosphere. The fresh fruit and pastries provided in our room upon arrival were also a lovely touch. Special thanks to Manager Darren for his warm and thoughtful hospitality. This is definitely my top choice for business trips.

A very distinctive hotel. The environment is quiet, the rooms are large, and the decoration is Chinese style, which is very grand. I booked 2 rooms of the same price, but the room layouts are completely different. I asked the housekeeper, and the housekeeper said that each room type of Zixuan is different. The housekeeper service is very thoughtful, especially when checking in, the room introduction is very detailed. Dinner was eaten at the hotel's Jiexianglou (one Michelin star, two black pearl diamonds), which was fine except that it was expensive. The hotel's breakfast is very rich, with Chinese, Japanese, Western and other set meals to choose from, which are thoughtful and rich. We are a family traveler, and Zixuan's environment, food and thoughtful service make the elders and children very satisfied, so it must be highly praised!

It was overall an alright stay, don’t expect Japanese standards. Apparently they had a soft opening period and just opened on April 15. You can see that things aren’t running so smoothly yet, trip.com shows that spa needs to be booked a day in advance, but on WeChat they said no reservations required and we can use anytime. The second day we wanted to use the spa our second time, and was told by a staff we couldn’t use it again, which we were confused about. Later other staff said we could. The spa itself had spectacular views, but the outdoor pool weirdly had half eaten and rotten apples floating around. After talking to the spa staff they said it was for aesthetic purposes and guests must have eaten them without knowing that. Worrying hygiene standards 😨 apart from that overall hygiene seems to be alright. All rooms have our own private courtyard so there are two doors, the main wooden door and then the glass door to our actual room. The main wooden door broke down twice - we couldn’t lock it (more like they didn’t fix the problem fully the first time), which wasted our time as we had to sit around to watch the maintenance staff fixing our door. Breakfast was okay but half the dishes were way too salty for my taste. Weird mix of “Western”, “Japanese” and Chinese dishes. Cheaper to buy on the spot (168 yuan as of today). Service was not up to the standard of a hotel of this price point. The staff welcoming us seems like she was reading from a script, we couldn’t hear half the time even after asking her to enunciate clearer twice. Felt like they were here to monitor us more than take care of us. Instead of “how may I help you?”, they actually responded “what’s wrong?” on two separate occasions. I don’t think this is acceptable! Some staff also do not greet guests properly.

My family and I visited Xixi Wetland during the National Day holiday and stayed in Room 19 of the 'Hushu Guest House.' The 60-square-meter room was spacious and airy, perfect for three people. The decor was a charming Chinese retro style, and the garden landscape was beautiful and serene. Overall, the stay was fantastic! 👍🏻👍🏻👍🏻 🏠 **Indoor Environment:** The room featured an entryway for shoes, a bathroom, a sitting area, a bedroom, and a private outdoor terrace. I loved being able to see the lake directly from the bed – very relaxing. A nighttime soak in the tub was wonderful, with a lovely view outside the window. 💁 **Service:** The butler and all staff members were incredibly polite and enthusiastic. There was a dedicated shuttle service from the North Gate of the wetland. After check-in, the butler thoughtfully explained the hotel's garden design and surroundings, then guided us to our room and detailed its layout. We received complimentary welcome fruit and evening service, and the entire room smelled fragrant and fresh. We also participated in a craft class with an instructor, which was a great experience. 🍃 **Outdoor Environment:** The winding paths were secluded and picturesque. All guest room areas could be accessed via a single loop, so there was no getting lost, and along the way, we experienced various scenic views. The air was fresh, there was abundant greenery, and it was very quiet – even the elderly enjoyed it. 📪 **Minor Drawbacks:** Unfortunately, the complimentary photoshoot service we were offered fell through as the collaborating photographer bailed, so we didn't get to experience that. Also, we forgot to claim the complimentary drinks at the bar.

The family room came with a separate cot, children's books, and toys, making it perfect for families traveling with kids. The in-room dehumidifier worked very effectively. In the evening, turn-down service was provided, complete with complimentary lotus seeds, and all the drinks in the mini-bar were free. This modern, courtyard-style hotel boasts beautiful surroundings. It's conveniently situated right next to Quyuan Fenghe (Wind-enticed Lotus at Crooked Courtyard), offering a tranquil retreat from the city's hustle and bustle. We arrived early for check-in and decided to have lunch at the Chinese restaurant, which turned out to be surprisingly delicious. The breakfast buffet also offered a rich variety of options. Overall, we were extremely pleased with our stay.

The hotel's location is excellent. Although it's not on a high floor, there are no other tall buildings nearby, offering a wide-open view. We booked a hotel package to celebrate our wedding anniversary and, based on Harry's suggestion at the front desk, upgraded to the Hangzhou Suite – a fantastic choice. From up there, you can see West Lake to your left and the Grand Canal to your right, with Wulin Square right beneath you, truly living up to the suite's name. We could also spot Leifeng Pagoda and Baochu Pagoda, and even glimpse Beifeng Mountain in the distance. The room amenities were complete, and all the supplies were excellent. Customer service was efficient. The desserts at the Executive Lounge were quite good, but the evening light meal was really disappointing, arguably the worst part of our stay. It wasn't just poor compared to the Tianjin Four Seasons; it was even 'simpler' than what you'd find at an average Hyatt or Marriott, much to the dismay of the waitstaff. The breakfast, however, was decent, with good pastries. The butter knife was conveniently placed with the cutlery, which was a nice touch. The doormen, front desk staff, and the female manager in the lobby all provided excellent, polite, and efficient service, even remembering guests' surnames. The service at the Executive Lounge was also good. While I was initially very satisfied with the breakfast restaurant's service, waiting ten minutes for a coffee and then having it made incorrectly just before leaving was a bit of a letdown. Overall, most aspects live up to the Four Seasons' reputation and price, but the Executive Lounge's dinner was simply too bad.

Park Hyatt Hangzhou boasts a superb location, with The MixC mall directly downstairs and Raffles City also conveniently nearby. The rooms are spacious, bright, and efficiently designed, featuring a generously sized desk and a thoughtful layout. The breakfast is excellent, offering à la carte options. The bar on the 48th floor even features a glass skywalk, perfect for Instagram-worthy photos. Overall, I was extremely satisfied with my stay and would certainly choose Park Hyatt Hangzhou again on my next visit to Hangzhou.

Our service manager (WeChat: 鱼干) was exceptionally helpful and friendly. Although we did not enjoy our experience at the restaurant—the food was poor, and the service wasn't up to standard. After we gave her our feedback, she quickly responded to it. She also helped us arrange a shuttle to and from Xixi Wetland and personally delivered our tickets. We are very grateful for her help. Overall, we would recommend the hotel but advise avoiding the restaurant.