The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.

Perfect view

From the beginning, the Cellars-Hohenort went above and beyond for us. The staff, management and property are exceptional. Nestled at the base of Table Mountain, this property offered a quite reprieve from the hustle and bustle of Cape Town. Breakfast was delicious with a variety of dishes being offered and a continental spread available for starters. We will definitely come back and stay at this lovely hotel!

I took my sister on this trip to Capetown. Everything was awesome. The service was top tier, from the concierge assisting us with local places to explore , to the on sight restaurants. I’ll definitely come back in the future. I was just disappointed with the hair on the bathroom floor upon checking in. We also had to request robes & sleepers as opposed to finding them available in the room.

Our experience at this hotel went above and beyond our wildest expectations! The hotel's exquisite location grants you a balcony view of the ocean and the majestic Table Mountain as a backdrop. The level of service we received was truly exceptional, leaving us thoroughly impressed. The rooms were impeccably clean, and the range of amenities provided was more than generous. The rooms themselves strike a perfect balance between spaciousness and coziness, creating a truly inviting atmosphere. A noteworthy feature that sets this hotel apart is the complimentary mini bar, offering a variety of snacks and drinks – a rare find. What's even more remarkable is that these snacks are not only delicious but also cater to vegan and gluten-free preferences. Without a doubt, we are already making plans to return to this outstanding establishment in the future.

This hotel is in the centre of the CBD. It’s closer to many local amenities and long street. The hotel staff are very friendly and helpful. Breakfast has a variety of options and the restaurant is open until very late at night and has local and international cuisines like Korean short rib and Vietnamese spring roll. The rooms are very clean and spacious. They have The Grotto Spa within the hotel which I highly recommend. I definitely would suggest you check it out if you plan to visit Cape Town.

The hotel is on a quiet seaside street, in the high-end residential area of Cape Town. It is very safe. Walking in the morning in the morning, you can see many people running in the morning, there are many supermarkets and gas stations nearby, very convenient.

They upgraded the room also nice location!

I love 5 star hotels and have been to many and this one is one of the best especially the concierge was really helpful and helped me arrange all activities on my trip. It was a pleasure and breakfast was really good as well…