8.5/10Very Good483 Reviews
Central Station Area Milan|2.4km from city center
Unfortunately, my stay at Glam Milano was very disappointing.
The room temperature was around 27°C throughout the night, and despite air conditioning being listed as an amenity, no effective cooling was available. I contacted reception multiple times and was told the heating would be turned off, but this never happened. The room remained uncomfortably hot and made proper rest impossible.
I arrived late at night after a 16-hour long-haul flight and had no realistic alternative but to stay, despite the conditions. To make matters worse, I was also required to pay an additional fee on arrival, which felt unacceptable given the circumstances.
A hotel at this price point should be able to regulate room temperature properly or at least resolve issues when guests raise them. The lack of solution, combined with poor handling of complaints, significantly impacted my stay.
I would not recommend this hotel to anyone who values comfort, rest, or responsive service.
