Well, I thought it was a little tough that I received a phone call and 10.03am telling me that check out time was 10am. I rang Saturday night to find out what time reception closed and I advised that I would not arrive until 10.30pm. However I did not arrive until 1am as we got stuck on the road in mud. I was lucky to get there then.
My point is, the lady didn't know that but she I did tell he that I would be very late and then a few moment after 10am she was checking. Is that the way to make customers return.
- Guest User