Hotel La Map, Address, Transportation & Nearest Stations and Airport

On the event of my husband's 70th birthday, I reached out to the Relais Santa Croce directly for assistance in creating a memorable trip for ourselves and 12 of his closest friends. Flora, and ALL the staff at this beautiful 'Palazzo Hotel', could not have been more helpful, accommodating and sincere. They assisted in creating an amazing 5 days in Florence, uniquely curated to all our needs - museum tours, wine tours in the countryside and fantastic restaurant reservations. Besides Flora, the General Manager and the excellent front desk staff....Carlo and the Food and Beverage staff, facilitated an amazing in-suite Welcome Dinner for 12 people, special group lunches, and a kept our in-suite hospitality bar stocked and operational for 5 straight days. All these services were done with exceptional professionalism but also warm and sincere friendliness. Even though we were a bigger party, and lots of 'moving parts' we were never made to feel that any of our requests were a bother, or not achievable. In summary, although we have stayed all over the world in 5 and 6 star hotels, and in many Relais & Chateaux ....I would consider this one of the top 10 hotels we have ever stayed in in regards to service. Thank you for a truly amazing trip.

I really like this hotel. It deserves to be regarded as the most beautiful four seasons. There is a huge garden for walking. The rooms are large and beautiful. The pizza in the restaurant next to the swimming pool is also delicious. There is a shuttle bus to the famous street. I will stay here next time. Want to live

This is a wonderful stay and great help from the concierge when planning our trip. All staff so extraordinarily accommodating rooms beautiful and comfortable with every amenity buffet breakfast extensive delicious with healthy options bar and dinner very special beautifully decorated the location is slightly out of the action but its a lovely walk thru the narrow streets. The stunning building, the amazing rooms, the butler service.

Next to the old bridge in Florence, 403 river view suite, the living room and bedroom have floor-to-ceiling windows facing the Arno River, the location is good and the scenery is good, but the heating is not too hot. On the third day, we were upgraded to the larger family river view suite 405 next door, with a dining room for six people and two bathrooms, which is even better👍🏻 The hotel breakfast is also very rich. recommend!

It's hard to put into words how much my husband, toddler, and I enjoyed our stay at Hotel Lungarno. It is easily the best hotel we have ever stayed at and we consider our time there among the highlights of our time in Italy. After we left Florence, we found ourselves missing the hotel and the wonderful staff there--it truly felt like a home away from home. Every aspect of our stay was flawless, from the location, to the beautiful rooms and property, to the food, to the toiletries included with the room. However, it is the warm and thoughtful staff that make the Hotel Lungarno truly exceptional. From providing baby toiletries each night, to storing our stroller downstairs, to giving our son small gifts throughout our stay, the Hotel Lungarno staff welcomed our 20 month old son and it meant so much to my husband and I. If you are traveling with young children, you will not find a more wonderful choice. Every staff member was so friendly and helpful and truly went the extra mile to make sure we were comfortable. A special thank you to Simone, Imran, and Giuseppe for treating us so well.

The staff gave us a very warm welcome on arrival , most helpful throughout our stay. A good room, excellent housekeeping. Good breakfast to start the day. Very central close to the galleries and places to eat. Remember you pay a municipal tax when you leave. A lot of walking every one very helpful. WE ventured on the local train to Pisa which was an hour away well worth a visit. The Ufizi art gallery fantastic but get there early or else you will be in a very long que. Enjoyed sitting in the piazza in the evenings listening to the orchestra and people watching. Went to Napolene Trattoria for a birthday meal excellent then on to an opera and piano concert performed in one of the local churches near by, a lovely evening. Florenec is a beautiful city and we are pleased we got a great hotel.

Resided 6 nights in room 215.The hotel is magnificently located.Ideal silence in the room,view on the deaf wall)).Fresh repair,very polite staff at reception.Concierge service is as good.Breakfast is also delighted with the politeness of the staff and quite adequate and small.One shortcoming: During the cleaning, they forgot to return the glasses to the room three times and once did not put the necklaces. Also upset that the air conditioner blows right in the direction of the bed.

Very good and charismatic place right in the middle of everything in Florence: shops, museums and restaurants, you can get anywhere within few minutes of walking. The front desk in very limited time arranged for us a short (we stayed 4 nights only), but not easy to execute program including a day in Chianti with 2 private winery visits (wineries from my list) and provided us with plenty restaurant recommendations. Which truth be told turned out to be better than couple of restaurants we found ourselves searching and reading reviews. The minuses. We were staying in a suite on the 2nd floor, which in Vecchietti is actually quite high due to high ceilings on each floor. The windows were to a side street and upon arrival we were assured that the windows are soundproof. But every night we were woken-up several times first by various partygoers returning back to the hotels/apartments and next by communal services collecting the garbage. The shower is tiny, has stone tiles floor and a big window that saw better times, which is letting in plenty of air from the outside. Even sitting on the toilet, which is located next to the shower door, (excuse me for details) one can feel cold air blowing from the shower door, which can’t be closed completely. On top of that one of the maids always found it a good idea to leave that window open for the whole day after leaving the room doing the cleaning. This being in November already. So, going into that shower was an ordeal every time.

From the attentive staff, to the beautiful room and excellent location, this is one of the most historic and serene hotels that I have stayed in. Wonderful job of incorporating modern conveniences into the historic aspect of the hotel. With a large en suite bathroom, the bedroom was sick! Comfortable and spacious , the bedroom was complimented by an equally spacious bathroom with separate tub and shower. Downstairs was a small, but equally luxurious bathroom (no tub but wonderful shower). Each day, we were surprised with a gift, such as Lavender spray or a bottle of olive oil. Delicious breakfast, and steps away from the Duomo!