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AMAZING INCREDIBLE FRIENDLY KIND CARING WONDERFUL ABSOLUTELY MAGNIFICENT STAFF AT THIS HOTEL WE AS A FAMILY ARE FREQUENT TRAVELLERS AND I MUST SAY OUR STAY AT THIS HOTEL WAS ONE OF BEST AND MOST BRILLIANT AND IT WAS ALL DOWN TO THE INCREDIBLY KIND FRIENDLY HOTEL STAFF WHERE WE RECEIVED THE BEST BEST SERVICE AND TREATMENT ESPECIALLY FROM THE BAR AND RESTAURANT PARTICULAR MR BANDARA ,MR RAJ , MS RITHIKA , MR LOCHANA AND ALL OF THE WODNERFUL STAFF AT THE RESTAURNAT WE WERE TREATED LIKE SPECIAL FAMILY AND ABSOLUTELY WE WERE LOOKED AFTER LIKE ROYALTY ALL THE WAY THROUGH OUR STAY. A BIG THANK YOU TO THE WONDERFUL STAFF AT THE RESTAURNAT AND THROUGHOUT THIS INCREDIBLE HOTEL YOU MADE OUR STAY TEH BEST EVER IT WAS MOST WODNERFUL AMD WE CANNOT WAIT TO COME BACK AND STAY AT THIS HOTEL AGAIN VERY SOON AND TO MEET AND ASLO BE SO VERY WELL LOOKED AFTER ONCE AGAIN BY THE WONDERFUL RESTAURANT STAFF. FIVE STAR HOTEL WITH TEN STAR STAFF !! KEEP DOING WHAT YOU ARE DOING AND KEEP SMILING YOU GUYS ARE SUCH AMAZING PROFESSIONALS THANK YOU FOR a WONDERFUL STAY FROM ALL OUR FAMILY

Words can’t express how grateful I am to the team at Shangri La Colombo. I was travelling with my grandma who is 91 years old so I wanted to book our stay at a place that I could count on . I have experienced the hospitality of Shangri-La at other parts of the world and I was hopeful that it would be the same. They did not disappoint. Right from Masood at the door to Dileka at breakfast and Waruna at the Concierge , our every need was met, and then some! It’s fully accessible if you have reduced mobility , and everyone who works there is constantly thinking ahead, so that you feel comfortable. The location is beautiful, the food is amazing and the hospitality is truly exceptional. I’m very grateful to the entire team for ensuring we had a memorable holiday.

I had a fantastic experience at the newly opened ICT Rathnadipa Hotel in Colombo. From the moment I arrived, the service was exceptional. The hotel is beautifully maintained, with modern facilities and a peaceful atmosphere that made my stay truly relaxing. The food was delicious and offered a great variety of choices. A special thank you to the wonderful staff who made my stay even more memorable: Mr. Andrew, Lasantha, Minuri, Erandi, and Dinethma from the Front Office – your hospitality and warm service were outstanding. You all went above and beyond to ensure I felt welcomed and comfortable throughout my stay. I truly appreciate your efforts. I highly recommend this hotel to anyone visiting Colombo and look forward to coming back soon!

Fabulous hotel. Rooftop was amazing with swimming pool and bars, ordered veda Pork super delicious. Very good size of rooms and beds. Only regret is we didn't have time to stay longer.super view of ocean. Can't wait till to come back..

Room and hotel is nice,been checked in Sheraton around world the hotel is same as others branch.The only thing is receptionist while we asking the price for extend,they told us is confidential and not letting us to extend not because of full occupied.

A nice, luxurious end to my first time in Sri Lanka. Room was spacious and had a beautiful view of the Lotus Tower, and service is extremely attentive. Breakfast was extremely diverse, and a server was eager to make local Sri Lankan recommendations which I really appreciated. However, the layout of the place is a little difficult, so be prepared to use a few different elevators to get around

The facilities are old, but the location is very good. The food is delicious. The staff are nice. The price is not too high for a five-star hotel.