Map Hotel Map, Address, Transportation & Nearest Stations and Airport

The hotel was ok but booking from Trip service was terrible. This is the first time I booked a hotel from the Trip and they ripped me off. They overcharge me. their app showed the price one and when I I made booking they charged me extra. I was completely socked. I contacted to trip but hey were hopeless. We live in Australia but they charged me us dollar which they did not mention. I

The choice of this hotel was also decided after reading the strategy and comprehensive consideration. After checking in, first of all, I was amazed by the design of the hotel inside and outside, and I was very happy. The overall facilities and services of the hotel are not bad. The smile and voice of an Asian waitress in the breakfast room make people feel very sincere, warm and comfortable; the meals in the bar are basically vegetarian, but full of creativity It's delicious and not expensive (compared with restaurants outside and gourmet shops in commercial centers); everything in the minibar in the room is free, including wine, beer, cola, milk, nuts, potato chips... small food. This is not available in ordinary hotels; the room is very quiet, and I don’t think the sound insulation is bad (maybe it’s off-season?), the hotel’s hygiene is very good, the room supplies are very clean, and slippers, toothbrushes and other accessories are not necessary. But the hotel provides it free of charge according to the needs of the guests, and you can ask for it at the front desk. The downside is that the light in the guest room is too dark (the patrons are pursuing a sense of design), and guests need to look bright! Also, all the door touches in the guest room don't work well.

The breakfast is rich and the surrounding area is quiet. Very close to attractions.

Overall, the service is very good. Every staff greets you with a smile, answers questions patiently, and is very satisfied with the room and breakfast. The only downside is that the swimming pool is a bit small, in another building outside the hotel. Due to hygiene issues, the swimming pool is closed on the afternoon of the check-in day.

Having stayed at the Hotel Realm on numerous occasions for business, my latest visit was predictably very good. My room booking was upgraded on arrival which was a nice touch, as was the complementary beverage ticket. The Hotel Realm has served Canberra well over the years but unfortunately it shows in some aspects. Torn and / or worn carpet in a few places detracts from the overall finish and some refurbishment is in order. Also, you need to be aware that it is a little distance from Canberra City proper or the Kingston / Manuka shops and restaurants. All that said, another very good stay. The staff are friendly and the ambience is what you would expect. Recommended.

Having stayed at the QT in Sydney we booked this one for our stay in Canberra and our room was very good. We were on the 11th floor in a Superior King and had a small balcony with views across Lake Burley Griffith and around to Black Mountain. The room was comfortable although the bathroom was on the small size. The linens and towels were very good and love the fact that the brand uses Kevin Murphy toiletries. The bathroom was also on the small side and definitely had to be one person in the shower/one by the sink in the space. Check-in was quite quick although we were left to ‘drive’ the luggage trolley from our car into the lift and to the room and return it to reception. Unfortunately, we were not able to experience the Capital Bar and Grill as being a Monday, it was closed on the night of our stay. We did have a whisky in the bar and the barman was very helpful as we made our decision as to which brand. The hotel location is excellent and underground parking is available, and all very comfortable for our one-night stay. The staff were friendly but, we did however, miss the ‘quirkiness’ we expected from the QT brand.

Just returned from a 2 night stay in a 2 bedroom apartment. Our room had 2 king size beds in two separate bedrooms both with televisions, bathroom, with shower/toilet and plenty of storage, lounge room, with lounge and 2 single seats, dining area with table and 2 seats, a washer/dryer combo and a well equipped kitchen with plenty of storage throughout the unit. Our dryer wouldn’t work and despite 2 people looking at it, no one could get it to dry. This was inconvenient as we had planned on being able to wash and dry clothes and towels. The TV in the bedroom with the window also didn’t work. We tried a different remote that turned it on but still said no signal. We advised reception on checkout and we’re told it would be passed on. As a regular Accor customer, I would have thought a discount might have been appropriate having pain $600 for two nights. Parking is also an addition $25/ day. Our wifi cut off in the morning before checkout time which I also found strange. Checkout was by 10am and at 630am, no wifi. The hotel is in a great location. There is no where to park and check in so I had to double park which was obviously not ideal. The lobby is also very small. The hotel was very clean and everyone we came into contact with was very helpful and friendly. We also didn’t get our room service, which again reception were advised about. The security thing you tap for entry to car park is on the passenger side which is difficult when you are in the car on your own! All these small issues aside, we had a great stay.

Upon arrival we were aware that no car parking was at the hotel, which is a little frustrating but workable. Dropped our bags off and went to park the car which was about a 10 walk at 9pm during winter, to say it was fresh understates it. Back at the hotel I went to check in and only 1 person on and surprisingly at that time it was very busy, so the wait time to get to the room was considerable. Having said that though the staff on were very pleasant and helped store the bags until we got back from parking the car. The room itself was nice and even though it was situated on a busy section of Canberra was nice and quiet. The room was well maintained and the bathroom was fine. Had no issues with check out. Possible things that maybe they could look at is Valet parking or similar as well as maybe working with a local food place to supply meals, just a thought.

Hotel is good, when we went, it was just the New Year holiday, I felt that the staff was not enough, the breakfast was a bit confusing, the breakfast buffet was good, there was a free parking space but there were only a limited number, and I could only stop at the hotel’s paid garage. In it, a dozen or so Australian dollars a night, or parked on the side of the road not far away.

Very characteristic hotel, the economy is very good