Murmansk Map,Adress, Transportation & Nearest Station/ Airport

At night, I took a taxi to the snow-covered community. I was worried about seeing the mottled walls. I was afraid of what a dilapidated small hotel it was. I didn't expect to open the door and suddenly open. The room was very clean, the facilities were everything, the bedding was very new and comfortable The location is very convenient, there is a big supermarket downstairs Recommended

It's clearly a long-established hotel, renovated and fully equipped. Located in the city center, it's easy to find. All the necessary amenities are there, even two ATMs. Even the single rooms are spacious, with great heating and views. I didn't understand why it had such low ratings before, but after staying there, I understand. First, even at reception, very few staff speak English. The female staff member mentioned in the comments was a rare exception—she spoke English and was kind and proactive. Almost everyone else was indifferent. This hotel has the attitude of a state-owned enterprise from the last century—indifferent and unresponsive. I saw a family of tourists from other countries greet the staff in the hallway, but they ignored them as they walked by (this is the first time I've seen such poor service; it's practically rude). Logically, hotel staff should be welcoming and at least say hi to guests, but none of that happened during my stay. Even hotel staff in Moscow, if they don't speak, at least smile. Once, I helped a female staff member press the elevator button, and she didn't even say thank you, acting as if it was her duty. Perhaps this job has nothing to do with KPIs; it's a take-it-or-leave-it situation. What's even more ridiculous is that they have a display of photos of outstanding employees on the first floor, and all the staff in the photos are smiling (how ironic). Whether this involves racial discrimination is hard to confirm, as I've also seen them ignore other English-speaking tourists. The only time they seem enthusiastic is when tourists meet each other. As some people downstairs have mentioned, water and toiletries are only provided on the first day of check-in. Regardless of the length of stay, there are no further updates (based on my experience). From what I've observed, the hotel primarily caters to local tour groups, senior citizen groups, and some independent travelers from Southeast Asia. If you have a choice, choose the one with the higher rating. If you're in a rush, the facilities are still quite good, but please significantly lower your expectations for the hotel's service; treat it as a self-service experience.

They didn't warn us in advance that we'd have to pay extra on site for an extra bed for a child... Although we specifically booked a room with a sofa, it was so worn out that the staff apparently didn't dare fix it, so they installed an extra bed. The windows were very dirty... Both inside and out, you couldn't see the city. And everything was just a bit unfriendly... We had a very long drive and were tired, but apparently it's a harsh place... The staff is stern. The breakfast was excellent, the room was clean, everything was there. Even the seagulls tapping on the window.

I stayed on the first floor of a small hotel. The omelets the lady at breakfast made were delicious. The location was pretty good; I could walk to the White Rabbit restaurant and Azimut, and there was a large supermarket diagonally opposite. The only downside was that I didn't have change for a taxi. I was 500 rupees short and asked the front desk to help me break it, but they refused. I offered to give them 5000 rupees first, and I'd break it at the supermarket and get the change back, but they still refused. Terrible! Utterly speechless! Luckily, I met some fellow countrymen waiting for the taxi who helped me out in my time of need. When traveling abroad, it's always good to have fellow countrymen!

More convenient and convenient environment OK recommended I want to earn points to write reviews and send me more points service can

這家酒店，一入住就開了居住證明，這點很好。 就是一進房間就有一股很重的 應該是消毒水味。 酒店是沒有電梯的。 此行最貴的一家酒店，要不是azimut沒房了，也不會住這家，一千多一晚。過年期間都是中國人，可能摩爾的接待能力也有限。 這家酒店還可以煮點小食，我帶了2塊火鍋底料，非常愜意。 酒店的窗户可以打開，面相馬路的這一側，風景也挺美的 酒店樓下有門禁，刷卡才能進入的，否則要摁門鈴，還是挺安全的。這次是我一個女生solotrip ，適合選擇。就是有點太貴了

The hotel is generally small, but the breakfast is quite plentiful. It's a good option if you're going out to play every day or just want to rest at night. There's a large supermarket across the street with all kinds of food. There's also a popular frozen terracotta restaurant nearby, so it's convenient to go anywhere.