OYO Osterley Park Hotel Map, Address, Transportation & Nearest Stations and Airport

We stayed here for our wedding, and were really quite underwhelmed. We had hoped to stay somewhere that felt somewhat luxurious, but the entire hotel feels quite outdated. While they can't control the heat, it's unfortunate that they don't have any air conditioning - it made it really challenging to sleep, so I would recommend staying somewhere else over the summer months. This was exacerbated by the fact the bed was extremely uncomfortable - there was either a bar across the mattress or a spring loose, but either way I couldn't get any sleep (not ideal the night before your wedding!) The breakfast food was not bad, although staff were slightly abrupt with us until they realised we were there for our wedding (at which point they did become far more friendly!). Our parents stayed with us at the hotel, and were similarly disappointed by the hotel - one was staying very near their events room and so was kept up by the noise coming from that. The drinks in the bar are extremely expensive, even when you take into account the location. It's also a shame that the upstairs & outdoor area that looks out onto the river is for private party use only. It means that when it's a nice day and you'd like to sit outside for a drink, there are only 2 tables at the side of the hotel overlooking the carpark - not particularly joyous! Check out was also a bit of a nightmare - after a certain time in the morning the doors automatically lock you out (which we discovered while going to the car to pack up). You then need to queue at reception to get this undone so you can get back into your room, which unsurprisingly at check out time is quite frustrating. Overall, not what we expected for the price. It's a massive shame because the property is beautiful and in an incredible location and they have so much potential to make this spectacular with some care and investment.

Stayed here for 5 nights (Sep 17-22). Check in was the better part: easy and friendly front desk although no acknowledgment of being a Bonvoy member (not big deal). However, I forgot to ask, and they did not give me the WiFi code; more on that later. Room was fine upon entering. But then started to notice things: dead light bulb, dust on the nightstands, top of the desk with peeled skin (wear and tear), and of course the TV. Now that is something from the 1990s: a 30 inch old TV, grainy picture, and a very limited number of channel with only BBC and a couple showing very old movies from 1980s. You can only watch SkySports at the bar but not in the room. The next day I ended up taking a shower in a puddle as the tub did not drain well. I told the front desk and the staff who happened to be the manager took very good notes and said he’d have it fixed right away. Well, after coming back in the evening, I checked the tub and sure enough still clogged so went down to the front desk and another staff member (appeared very embarrassed) spent a few minutes and then offered to change the room. So, after about 30 min fiddling with the reservation system on their computer we moved into another room. For some odd reason my 5-day visit was done under two reservations: 4 days as one and the last day as another one. On the 4th day reception called to move me into a suite due to the 2nd reservation. I talked to the Front Desk staff and offered that staying at the same room for the same rate was fine. The junior staff agreed as the room was available and started processing but then ran into a problem on their computer system. He asked his manager for help and he promptly rushed by, summarily waved his hand, completely ignored my presence, mumbled something like “it can’t be done,” and walked away. The junior staff was clearly embarrassed and apologized and said he'd ask another hotel manager to keep me in the same room. I asked for the manager’s name (Lloyd) and said that his behavior was rude, not professional, and not that of somebody in the hospitality business. Lloyd showed up after the room situation was resolved and apologized for his behavior. Frankly, nobody needs drama, disrespect, and being treated like a nobody. After all, I was a paying guest and a long time Marriott member!! New room was a copy of the old room except the drain was not clogged. Then the next day I noticed the bathroom bulb was dead. Called the Front Desk from room, but nobody would pick up. Within a span of 30 min I called several times but nobody would pick up, so I walked down to report it to the Front Desk. Problem was solved next day. And now the WiFi: could not find the WiFi code so later called the Front Desk but again nobody would pick up. Another in person trip down to the Front Desk and asked why they wouldn’t pick up. Answer: oh, we didn’t see the phone ring! During the entire stay the corridor on our floor always had a minimum of 3 room servi

Stayed as part of concert package. Room large and elegant decor, with inter connecting doors to our daughters room. Excellent if limited menu on room service. Staff excellent. Breakfast very good. Would definitely return for maybe a weekend relax. Park connected has excellent walks, very relaxing. Only negative that maybe hotel could have supplied a shuttle bus to concert, as returning from Twickenham was a nightmare. Many guests were in hotel for package, and an extra fee would not have worried guests to pay if it meant an early return to hotel, and more takings at the bar would have been another gain for them.

Great hotel for visiting Kew gardens, only 5 minutes walk to Victoria gate entrance. Food was good, dinner and breakfast. Staff all friendly, local pub atmosphere with a pleasant restaurant area. We had room 4 which is first floor and has the balcony. No lifts in this hotel. Comfy bed, the room furniture can be best described as `rustic`however it serves its purpose . The bathroom is modern with good shower. Its a 30 minute walk to Richmond its shops and pubs by the river, 15 mins walk to Kew village itself, also has a few pubs/restaurants. There is a bus which runs to Richmond and Kew. The down side to the hotel is also its location being under the flight path to Heathrow airport, they have landing gear down as they fly over. Planes were landing until 11pm and started again about 6am. Nothing much the hotel can do about that. Also being a pub there was noise from the outdoor clientele until midnite and this was midweek. So stay up late or take ear plugs.

Booked this for a visit to Kew Gardens Xmas event. Location good for that. Impressive facade and reception and pleasant dining room for breakfast. Used car park at rear which was rather cramped. Room was a bit disappointing. Blind disabled to avoid view of adjacent building site so no natural light. Small and unable to open small wardrobe door fully as it hit the bed. Nice tea/coffee making facilities but limited coffee pods (no decaf even when requested). Bed comfy and all clean and pleasant. With a few tweaks could be 5star.

The hotel itself is wonderful. The staff at the hotel were nice. The location is really good. The sleeping comfort was very comfortable.

We are members of the Lensbury and joined earlier this year. It’s an awesome place - great facilities and grounds. The biggest thing letting it down is the poor food and restaurant service. It always takes ages to order and when the food arrives it’s really not as good as the nearby pubs. If they change this, it’ll easily be the best spot in teddington - such a shame.

When choosing this hotel, one of the main reason was it stated that parking is free, but when checking in, we were asked to pay £5 per day. Room was old and tired. Bath tub doesn't look clean and really small, night as well provide shower only.

The location is remote, except for a small supermarket, there is basically no business; no disposable toiletries are provided; if the quality of sleep is poor, it is not recommended to stay; there will always be train sound (it seems to end around 12 o'clock, and it starts again at 4 o'clock in the morning); The biggest advantage is the convenient transportation, just opposite the exit of Northfield Station on the Piccadilly Line, and it seems to be 6,7 stops to Heathrow Airport (within 20 minutes); There are about 10 stops to the city (about 30 minutes to King's Cross). In addition, breakfast is an unexpected surprise, 7 pounds, buffet breakfast, beverage coffee, bread, fruit, cakes, etc. are very complete, this breakfast is good value for money, it is recommended to buy when checking in (buy 9 pounds on the spot)