Stayed in this hotel for the second time. But this time was quite unpleasant. I'll help our customers book a hotel first. Because I needed to pay the room rate, I chose to pay online. After I paid online, it showed that the payment was successful, and Ctrip showed that the occupant can check in by name or booking confirmation number. During that time, I repeatedly asked Ctrip whether this was successful. Ctrip said it was okay. As a result, when checking in the same day, the other party asked my client to show my reservation credit card. Otherwise you cannot stay. Tossing and tossing, I hurried back from the outside and repaid the room rate. After checking out on the 26th, I have not released the pre-authorization to me. In short, the experience was too bad. Ctrip's customer service at the beginning was also speechless. I asked for cash and what I did. It was not my fault. Why not do hotel work. Later, Ctrip gave me phone subsidies and a bad exchange rate for credit cards. Okay
- 爱上夜雨声
Not bad, every time I go there is a fruit plate and nuts. Not this time, I gave you feedback after giving it a bit. Hotel environment is good, security is no problem. Miss Air China also lives here
- Guest User