Overall, our stay was truly outstanding. Entering the hotel through a rather inconspicuous narrow alley, it opens up into a surprisingly grand and beautiful space, offering a delightful sense of contrast. Everything from the service to the facilities and dining was exceptional.
We booked rafting through the hotel, which was a bit pricier than external options. However, it was a private boat with a flexible departure time, and we were dropped off directly at the hotel entrance after the trip, making for an excellent overall experience. For breakfast, I finally got to try the famous 'Dirty Duck' rice, which I had missed on a previous occasion. The quality of the à la carte menu items was also very high. The gym was well-equipped with advanced facilities and even offered a variety of complimentary snacks, protein bars, and sports drinks, making for an excellent workout experience.
However, there were a few minor points that could be improved. There were slightly too few wall sockets in the room, and one was broken, which was a bit inconvenient given the number of personal electronic devices we had. The TV screen mirroring function wasn't very convenient to use. The last shuttle back from Ubud was at 6:20 PM; I would suggest adding a later evening shuttle service. Lastly, there seemed to be only one Chinese-speaking butler, and they often appeared stretched thin.
- Zhengyidezhufu
I highly recommend staying in the villa rooms. The living room and pool are both stunning, with beautiful wooden Balinese-style furniture. You'll receive a greeting email before check-in, and there are plenty of activities available. The rice terrace views are absolutely amazing. Make sure to visit the Japanese restaurant and the sunset restaurant for a fantastic sunset experience. We ordered the set menu at the French restaurant, which offered a truly immersive dining experience. The morning yoga and gym are excellent, and the breakfast is abundant. All the staff are very enthusiastic.
- toffe****