Sheraton Vistana Resort Villas, Lake Buena Vista / Orlando Map, Address, Transportation & Nearest Stations and Airport

Hotel location is remote, driving is not convenient, close to JW Marriott. The room is OK, but it is still far from the luxury hotel. A white handsome guy at the front desk couldn't find a Ctrip order, and it took a long time to check in. At the checkout, an additional 39 yuan resort fee was charged.

The guy at the front desk was very nice. After confirming that it was our first stay, he explained in detail that we didn't need to return the card when checking out. The door card was a fast pass and we could keep it. He left our email address and we received an email the next morning and could check out online. We took the hotel's water bus to and from the park. We didn't have to pay for parking by scanning the room card in the parking lot. The overall cost performance was very high

This hotel is very good, the rooms are large and clean, the scenery is picturesque, the Italian food in the hotel is very authentic, and the boat ride to Universal Studios is full of scenery. The only downside is that the bottled water provided in the room is charged, but there is no notice, and it is directly deducted from the hotel deposit. After negotiating with the hotel, the hotel refunded this part of the water fee. This is the only hotel in Orlando that does not provide free bottled water.

Very impressive hotel , easy stroll to Universal Studios with the option to get the boat if preferred. We had a slight issue with noisey neighbours however the staff were incredible with resolving this issue. Very friendly , calm atmosphere. Perfect for anyone trying to relax or go to Universal.

I had a prepaid booking. They charged 800$ for incidentals with the POS that gave the “Approved” status. We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment. Front desk guy Christian very rood, pushing it to the edge of snapping. Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment. We spent 1 hour locked outside by this “system error” The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff. The roof top restaurant is quite nice for dinner. I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing. You can get only inroom dining after 10pm. Shuttle service only to Disney parks.

Everything is good. Upgraded to the Fireworks Room so you can watch the fireworks at Epcot. The only problem is the shuttle bus to Disneyland is a bit unpunctual. It's better to take an Uber.

The room was a little bit small compared to the price I paid and the bed was not that comfy and but I like the Xmas the decorations that it

The room is very clean, and there is afternoon tea. The outdoor heated swimming pool is very good. There are two swimming pools and a hot spring pool. The most important thing is that it is open until 10 o'clock, unlike some hotel swimming pools that are open until 5 or 6 o'clock. I just don't understand what it means. .

The pillows and sheets were stained, but the pool was beautiful and the restaurant had many choices. Because it is very close to Adventura Hotel, you can also walk there to eat or use facilities such as microwaves.