Our car was stuck outside of the hotel due to heavy snow, one of the hotel staff was extremely helpful to clear snow on the road and helped us drive the car back to the hotel, we were so grateful for his help otherwise we dunno how long would it take for us to make the car move again. He was so worry about us as there were also heavy snow on our departure day, he escorted us down to the mountain to make sure we are safe. All of the staff were so nice, food was fantastic! Probably one of the best hotel experience we have ever had. We reli enjoy the time there!
- Ka Man
Hotel staff is friendly and warm . Very welcoming. Especially Amin who served us during meal time . He took effort to introduce us to the variety of food . Room has a good mountain view and spacious. The hotel is equipped with onsen and lounge for relaxing . Very satisfied with the stay . Will definitely recommend to friends and repeat stay at the hotel .
- Anonymous User