Unfortunately staff was not helpful, porters just steer at us , i was traveling with elder people and they did not help us with the luggage, refused to walk 5 car to get the luggage I informed the front desk and still they did nothing, overall activities were good and well organized , safari and balloon. Unforgettable experience, breakfast buffet was average to the price paid , beautiful location and very convenient. Hopefully management train staff in hospitality to a better standard .
- Arturo ST
When we checked in, one of the rooms was not ready. Eventually when we got the room the air conditioner was not working and it was very cold and it was late at night after the music show. We didn’t get any help moving the luggage to the distant room.
- Guest User
